Grupo MUR hotels in Mogan, Gran Canaria

"Fantastic on every level. Would definitely recommend this hotel. "

"Great view of beach and pool area and sea! Loved the sound of the waves. Staff were extremely good and supportive. Christina cleaned our room and was first rate! "

"The apartment slept 4 (there were2 of us), but we were only given 2 bath and one hand towel. Sofa needed replacing as cover cracked and split. Lift doesn’t work in the rain. Male (manager?) on reception told me to go on line to order takeaway from any site although we found out the restaurant had a take away menu. Large space for 2."

"Reception is on the 8th floor, with the rest of the rooms being underneath since the property is on a steep hill, which was a little odd. Check in and check out were both very smooth. It was a little hard to find parking (we ended up parking a ten minute walk away, but it was free). We didn't use the kitchen but it looked very nicely stocked with cookware. Definitely a hotel for the older crowd! "

"The staff was wonderful and very welcoming, and very prompt to help with everything. Apartment was well stock. "

"Great hotel, lovely rooms & pool areas. Staff very nice, would be nice if the bar & restaurant were open later into the evening. "

" Lovely, friendly staff and a good variety of food. Drinks were okay, but the all-inclusive cocktails weren’t great. Rooms are very dated and the hotel could really do with a refurbishment, plus a gym would be expected for a 4-star. Great bus service to the beach and Mogan."

"Great property, very central and no stairs like a lot of the hotels in this resort "

"We were sadly disappointed with part of this stay. We travel frequently with Airbnb & Hotels.com. I return to Hotels because normally, we are very pleased. This was not one of those times. Our check-in was very long. We had to hand over passports a few times for they couldn’t find our reservation. We asked for hotel restaurant for some lunch. The gal who helped us check in wasn’t informed that there was indeed a spot we could have more than chips, snacks, as she said. Our room was beautiful with ocean views. Bathroom sink was clogged. I asked twice for it to be fixed. When our room was cleaned they took the dirty towels but forgot to replace them. The hotel info says mini bar in room. There is not one. The service & breakfast buffet is incredible all around. We had a barbecue Dinner one night which was very nice. Staff very helpful & kind. Pool was magnificent. Swam every day. The dinner shows were amazing! Flamenco Dancers were incredible! The vibe is cruise like. The guests were either with young ones or 60+. Overall we wouldn’t return. But, we had a wonderful time overall. The nearby beaches and boat days are a must! They gave us a late check out for our troubles. "