"An excellent hotel for my first visit to Polokwane.
Team couldn't do too much for you and are obviously very proud of their hotel.
Rooms are fabulous african centric with wonderful furnishings and a bath that makes you want to soak for hours. Just needs a shelf or small unit to put books and glases on whilst in the bath.
Also, bath salts, a body puff or scrub and a candle would be lovely touches for the bathroom.
It may be the general them, but there are a lot of public spaces focused on European culture.
It was lovely to see a large portrait of Nelson Mandela.
Excellent wines on offer and generously competitive pricing.
Only had a couple of hiccups. I ordered a dessert at just before 7pm to come to the room at 7.45pm.
However, it still hadn't turned up when I went to bed at 10pm.
Just dozed off and had room service ringing the bell 5 times plus front desk constantly ringing.
This would be unacceptable in any circumstances, but the fact they were nearly 3 hours late and then asked me if I didn't want to eat it still. Not great.
I pre-ordered breakfast but when I arrived, it still took 10 mins to prepare plus instead of receiving English Breakfast tea as requested, I was presented with Roobios and lemon slices.
Attention to detail is key to a five star hotel!"
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