Desk, iron/ironing board, WiFi, bed sheets

Reviews of MHO Inn & Suites

2.5 out of 5
MHO Inn & Suites
4191 Us Highway 1, Monmouth Junction, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 358 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 63 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stop when you are on a long trip.
Stayed 1 night in Apr 2024

8/10 Good

Shelley, Arden

Liked: Cleanliness, staff & service
Been staying at this property every year for the past ten years. It’s still an ok place to stay but getting older. No breakfast any longer.
Stayed 4 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Shelley,We appreciate your loyalty over the years. We continuously strive to enhance our guests' experiences and will share your feedback with our team. For future inquiries, please feel free to reach out to our management team directly.

2/10 Terrible

Jing

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Was not in a good area.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Jing, We regret to hear about your experience with the hotel's location. We suggest reaching out to local authorities for information on the area's safety and amenities for future reference. Your feedback helps us improve our services for all guests.

10/10 Excellent

Bill

Excellent
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Bill,We are delighted to hear that you found your stay at our hotel to be excellent. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 Good

Todd

Liked: Cleanliness, staff & service
Good value, clean hotel in an otherwise pricey area.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Todd,We are thrilled to hear that you found our hotel to be a great value and clean during your stay. Our team works hard to provide a comfortable and affordable experience for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Amari, Canadensis

Travelled with group
Liked: Amenities
Clean and affordable
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Amari,We appreciate your feedback on our clean and affordable accommodations. We strive to provide a pleasant stay for all our guests and are delighted to hear that you found our hotel to be up to your satisfaction. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is in a great spot for walking the area to sightsee. Reasonable price compared to others in the area.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Daniel,We are delighted to hear that you enjoyed our convenient location for exploring the area on foot. We strive to offer competitive rates to our guests. Your feedback is greatly appreciated. Thank you for choosing to stay at The Inn.

10/10 Excellent

Basant

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Basant,We appreciate you taking the time to share your feedback with us. Your comments are valuable as we continuously strive to improve our services to meet our guests' expectations. If you have any further details or concerns, please feel free to reach out to our management team directly for further assistance.

10/10 Excellent

Glenn Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay, convenient for people who want to see Minor league baseball (Somerset Patriots), I’ll stay here again soon!
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Glenn Ryan,We are thrilled to hear you had a good stay and found our location convenient for enjoying the Somerset Patriots games! We look forward to welcoming you back soon for another enjoyable stay at our hotel.

4/10 Poor

Levi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Levi, We appreciate you sharing your experience and regret to hear that you may not have fully enjoyed your stay with us. Please feel free to reach out to us directly with any further feedback you may have so we can address any concerns and strive to improve our services for all our guests.

10/10 Excellent

Carmen

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from GM on 21 Mar 2024
Dear Carmen,Thank you for choosing our hotel and for taking the time to share your experience. We're delighted to hear you found our hotel to your liking. Your satisfaction is our top priority and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at MHO Inn in Edison NJ. Very clean spacious room with fridge and microwave clean and nice. Fresh towels clean bathroom. Nice landscaping on the premises. Nothing to point the finger to. We enjoyed our stay and for the quality and on the price you pay i recommend this hotel
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Dear Marta, Thank you for your glowing review! We are thrilled to hear you enjoyed your second stay at MHO Inn, Edison NJ. Your kind words about our clean rooms, amenities, and landscaping are greatly appreciated. We strive to provide a top-notch experience for our guests and we're pleased to know we hit the mark for you. Looking forward to welcoming you back again soon!Warm regards,Hotel Management

4/10 Poor

Avyay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Avyay,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value feedback from our guests to continually improve our services.

2/10 Terrible

Bernard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in terrible shape, Expedia should send representative there and assess the property!
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Bernard, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Guest satisfaction is our priority, and we will share your comments with our team for further improvement. If you have any additional details to share, please reach out to our management directly for assistance.

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was so lovely and helpful. Nice to get away and relax for the night.
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Dear Gabriela, We are thrilled to hear about your positive experience with our front desk service. We strive to make our guests feel welcome and relaxed, and it's wonderful to know we achieved this during your stay. Thank you for choosing us for your getaway. We look forward to welcoming you back in the future.Warm regards,Hotel Management

4/10 Poor

Soo Choo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did only superficial cleaning - sink top was crusty, plastic trash on top of towels, shower knob and plate falling off the wall. Also the older couple checking us in were just plain unfriendly and somewhat rude.
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Dear Soo Choo, We're sincerely sorry to hear about your experience. Your feedback is valuable to us and we assure you that we're taking steps to address these issues. We regret that our staff didn't meet your expectations, and we're working to improve our customer service. Thank you for bringing these matters to our attention. We hope to have a chance to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Siddharth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, easy check-in. Though the description says that the gym is available but we were told that it has been closed. That was the only thing about the property that did not meet description, otherwise, it is a decent place to stay at a good price. I would consider staying here again.
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Dear Siddharth,Thank you for sharing your positive experience with us. We are delighted to hear that you found our property clean and well-priced. We apologize for the inconvenience caused due to the gym's unavailability. Your feedback is valuable and we will certainly look into this matter. We appreciate your consideration to stay with us again and look forward to welcoming you back.Warm regards,Hotel Management

10/10 Excellent

Niurka

Stayed 1 night in Feb 2024
Response from GM on 9 Feb 2024
Dear Niurka,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another memorable stay.Warm regards,Hotel Management

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 29 Jan 2024
Dear Anthony,Thank you for your five-star review! We are thrilled to know we were able to provide a top-notch experience during your stay. We appreciate your support and look forward to welcoming you back in the future. Warm Regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from GM on 18 Jan 2024
Dear Daniel,Thank you so much for your perfect 10/10 rating! We're delighted to hear that your experience with us exceeded your expectations. Our team works hard to ensure every guest has a memorable stay, and it's truly rewarding to know we achieved that for you. We look forward to welcoming you back for another outstanding stay.Warm regards,Hotel Management

10/10 Excellent

Rutul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was really good. Staff is very good and peoperty was clean too.
Stayed 1 night in Dec 2023
Response from GM on 8 Jan 2024
Dear Rutul,Thank you for your kind words! We're delighted to hear that you had a really good stay and found our staff to be excellent. Maintaining a clean and comfortable environment is our top priority. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from GM on 31 Jan 2024
Dear Daniel,Thank you for taking the time to provide your rating. We are delighted to know that you had an enjoyable stay at our hotel. Your satisfaction is our topmost priority and it's heartening to know that we have met your expectations. We look forward to welcoming you back soon.Best Regards,Hotel Management

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
Disliked: Room comfort
Worth a try…just may-be not in Winter
This choice was a good bang for the buck! What I’d read about the “cleanliness” was true….very clean. With some carpet updating, this aspect could be enhanced. The only downside for me was the struggle to keep warm enough. No matter what I put on, and even with the heat going, cold air seeped into the room.
Stayed 3 nights in Dec 2023
Response from GM on 2 Jan 2024
Dear Theodore,Thank you for choosing us and sharing your thoughts. We're glad you appreciated the cleanliness, and your feedback about carpet updating is duly noted. We apologize for any discomfort you experienced with the room temperature. Please rest assured that we'll investigate and address this issue to enhance our guests' overall experience, especially during winter. We hope to welcome you again for an improved stay.Warm regards,Hotel Management

6/10 Okay

Timothy

Stayed 1 night in Dec 2023
Response from GM on 2 Jan 2024
Dear Timothy,Thank you for taking the time to provide your feedback. We appreciate your input and would love to learn more about your experience to better address any concerns you may have had during your stay. Please feel free to share additional details so that we can work towards improving and making your next visit more enjoyable.Warm regards,Hotel Management

10/10 Excellent

Randy

Stayed 2 nights in Dec 2023
Response from GM on 25 Dec 2023
Dear Randy,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. We appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on 21 Dec 2023
Dear Daniel,Thank you so much for taking the time to rate your experience with us! We are thrilled to see your perfect score and are delighted that you had a fantastic stay. We look forward to welcoming you back for another excellent visit.

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness
Very outdated property but very clean as well. Price was perfect for what you get. Worked out well for a one night stay on the way to our final destination
Stayed 1 night in Dec 2023
Response from GM on 19 Dec 2023
Dear Matthew,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our clean accommodations and reasonable pricing met your needs during your one-night stay. While our property may be older, we're committed to maintaining high standards of cleanliness. We hope to have the pleasure of welcoming you back on your next journey.

10/10 Excellent

Teitram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 18 Dec 2023
Dear Teitram,Thank you for your perfect rating! We're thrilled to know you had an excellent experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Not the same as before changing franchises
Room was clean, bed very comfortable, climate controls worked. Bathroom spigot had a problem delivering hot water. Bath tub had some sort of gum stuck to tub floor. In-room phone did not work other than a dial tone, but no call could be made. Phone message light kept blinking. Disconnecting phone stopped flashing red light. In-room clock radio could not be set. This establishment was once affiliated with a different franchise. New franchise has many rules that must be adhered to by room contract. Sign in lobby read "Coffee only 6 a.m. - 9 a.m. At 6 a.m., no coffee. This place is not what it used to be. Disappointing.
Stayed 1 night in Dec 2023
Response from GM on 18 Dec 2023
Dear Guest,We apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we regret falling short of your expectations. We are addressing the issues raised to improve our services. We appreciate your patience and understanding during this transition. We value your input and hope to regain your trust in the future.

10/10 Excellent

Elizabeth

Travelled with family and small children
The clean up staff language barrier needs too improve a lot.
Stayed 7 nights in Nov 2023
Response from GM on 12 Dec 2023
Dear Elizabeth,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by a language barrier with our cleaning staff. Your feedback is crucial, and we'll work on improving communication to ensure a more comfortable experience for our guests. We appreciate your input and hope to have the opportunity to provide a better stay on your next visit.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on 12 Dec 2023
Dear Daniel,Thank you for taking the time to provide us with a perfect rating! We're delighted to hear that you had a positive experience during your stay. We appreciate your positive rating and look forward to welcoming you back for another excellent stay!

4/10 Poor

sandra, jersey city

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 5 Dec 2023
Dear Sandra,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Our team strives to provide exceptional service, and we apologize for any inconvenience. We hope to have the opportunity to improve your impression on a future visit.

10/10 Excellent

edwin

Stayed 1 night in Dec 2023
Response from GM on 25 Dec 2023
Dear Edwin,Thank you for taking the time to rate your experience with us! We're delighted to see that you gave us a perfect score. We appreciate your support and look forward to welcoming you back for another excellent stay.Best regards,Hotel Management

10/10 Excellent

Dalord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Nov 2023
Response from GM on 5 Dec 2023
Dear Dalord,Thank you for your brief but positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any specific comments or suggestions to share, feel free to let us know. We appreciate your support and hope to welcome you back soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on 5 Dec 2023
Dear Daniel,Thank you for choosing our hotel and taking the time to leave a perfect score. We're thrilled to know that you had an excellent experience during your stay. Your feedback is valuable, and we look forward to hosting you again in the future.

6/10 Okay

Aayush

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on 1 Dec 2023
Dear Aayush,Thank you for taking the time to share your feedback with us. We appreciate your input and are always looking for ways to enhance our guests' experience. We value your insights and hope to have the opportunity to welcome you back for a better experience.

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Dear Eli,Thank you for taking the time to share your positive rating with us! We are delighted to learn that you had a satisfactory experience during your stay. Your feedback is important to us, and we look forward to welcoming you back for another exceptional stay in the future.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff
Stayed 4 nights in Nov 2023
Response from GM on 28 Nov 2023
Dear Brenda,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is a priority for us, and we appreciate your acknowledgment. We look forward to welcoming you back for another pleasant stay.

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service
The hotel is outdated but kept clean. Clean sheets and towels. Nothing to complain about. Bit noisy from the highway but not disturbing. Heating worked well. Good bargain
Stayed 2 nights in Nov 2023
Response from GM on 28 Nov 2023
Dear Marta,Thank you for sharing your experience with us. We're pleased to hear that you found the hotel clean with well-maintained essentials. Your understanding of the occasional noise from the highway is appreciated, and we're glad the heating worked well for you. We look forward to welcoming you back on your next visit.

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
good parking- bottled water on check in
Stayed 5 nights in Nov 2023
Response from GM on 28 Nov 2023
Dear Daniel,Thank you for highlighting the positive aspects of your stay, including the good parking facilities and the thoughtful touch of providing bottled water upon check-in. We're glad you enjoyed these aspects of our service. We look forward to hosting you again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had very noisy person room next to me, no coffee maker or tea. had fridge, micro wave, hair dryer. was a bit out dated but very clean. bed was very comfy, heater worked very well. I would definitely stay again
Stayed 1 night in Nov 2023
Response from GM on 28 Nov 2023
Dear Scott,Thank you for taking the time to share your experience. We appreciate your feedback and are pleased to hear that you found our accommodations clean, with comfortable amenities. We value your insights and hope to welcome you back for another stay in the future.

10/10 Excellent

Dalord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 8 nights in Nov 2023
Response from GM on 28 Nov 2023
Dear Dalord,Thank you for the concise feedback! We're thrilled to hear that your experience was great. If you have any additional comments or if there's anything specific you enjoyed, feel free to share. We look forward to the pleasure of hosting you again.

4/10 Poor

Amira

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Constantly got locked out my room. Lied about having a gym and breakfast. And the man was rude at the front desk.
Stayed 4 nights in Nov 2023
Response from GM on 23 Nov 2023
Dear Amira,Thank you for bringing your concerns to our attention. We appreciate your feedback as it helps us identify areas for improvement. We apologize for any inconvenience you may have experienced during your stay. Please know that we take your comments seriously, and we will review our processes to ensure a more seamless experience for our guests. We hope to have the opportunity to welcome you back in the future and provide a more positive experience.

10/10 Excellent

shawn

Stayed 1 night in Nov 2023
Response from GM on 11 Dec 2023
Dear Shawn,Thank you for taking the time to rate your experience with us. We are thrilled to see that you gave us a perfect 5/5 rating. We hope you enjoyed your stay, and we look forward to welcoming you back for another excellent experience in the future.

10/10 Excellent

Bekhzod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff , quiet and safe area
Stayed 1 night in Nov 2023
Response from GM on 20 Nov 2023
Dear Bekhzod,Thank you for your kind words! We're delighted to hear that you appreciated our nice staff and found the area to be quiet and safe. Providing a positive experience for our guests is our priority, and we look forward to the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 Terrible

Shaber

Stayed 1 night in Nov 2023
Response from GM on 8 Dec 2023
Dear Shaber,We sincerely apologize for any shortcomings you experienced during your stay. Your feedback is crucial to us, and we would appreciate the opportunity to understand and address any concerns you may have. We value your input and hope to welcome you back for an improved experience.

10/10 Excellent

Kesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 15 Nov 2023
Dear Kesia,Thank you for taking the time to share your feedback and for giving us a perfect rating! We are thrilled to hear that you had an exceptional experience during your stay. Providing excellent service and a comfortable environment is our top priority, and it's rewarding to know that we met your expectations. Your satisfaction means the world to us, and we look forward to welcoming you back for another outstanding stay.

8/10 Good

Timothy

Stayed 1 night in Nov 2023
Response from GM on 5 Dec 2023
Dear Timothy,Thank you for choosing to stay with us, and we appreciate your feedback. We're pleased to hear that you had a good overall experience. We look forward to the opportunity to host you again in the future.

8/10 Good

Sungjun

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from GM on 14 Nov 2023
Dear Sungjun,Thank you for taking the time to leave your rating. We appreciate your feedback and are pleased to know you had a positive overall experience. If there are areas where we can further enhance your satisfaction, please feel free to share your insights. We look forward to welcoming you back for an even more enjoyable stay.

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Dear Martin,Thank you for taking the time to share your positive rating with us! We are delighted to learn that you had a satisfactory experience during your stay. Your feedback is important to us, and we look forward to welcoming you back for another exceptional stay in the future.