Mononaftis Holidays

Gorgeous hotel with wonderful staff in a lovely village full of charm and delightful restaurants and bars.

The staff is amazing! The guests weren’t so friendly…likely because my fiancé and I probably don’t look like people they feel could afford to stay at the same resort they booked, but rude all the same. The staff and locals made up for it…they made us feel right at home every time we left the resort, starting with the taxi service the resort arranged for us each trip into the city.

First time visiting Crete and had a wonderful experience not least because of our fantastic stay at the Mirabello Bay Luxury Resort. Starting with the amazing customer care given by everyone right from the reception welcome to housekeeping and the restaurant staff. You truly feel they all aim to create the best guest experience and prioritise taking care of their guests. A special shout out needs to be given to Matthew, the concierge, who went above and beyond in every respect taking immediate care of any request and ensuring all of our requests were taken care of. There was nothing he couldn't do and truly made our trip the most relaxing and trouble free. In addition to the people, the location of the Mirabello Bay Resort adds to the incredible experience - it is truly a beautiful hotel with fantastic views across the bay and the most magical sunrises. Photos can never do justice to how spectacular the sunrise and sea views are. I would highly recommend staying at the Mirabello Bay and certainly look forward to being able to return.

We loved this resort and will definitely be back there next year. Staff were so friendly and delightful.