Monte Holidays

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.

Staff is very friendly and professional. Lots of accommodations within 30 min walk. Had a very pleasant stay

Good breakfast and good location.

This place was amazing. I will be back and that's a fact. The negatives that people talk of should be taken like a pinch of salt. Yes there is a few little improvements here and there but on the whole the food was amazing the place was lovely and it's just a lovely place

Staff were friendly and helpful. Breakfasts were always excellent. We particularly enjoyed visiting the rooftop (terrace) bar, especially during its "happy hour"! Mixed feelings about our room. Although undoubtedly stylish, it was surprisingly dark and we thoroughly disliked the needlessly complex lighting controls. We would also have preferred a more complete separation of "private" facilities (toilet and shower) from the other living quarters.