Dear Suman, thank you for leaving such a wonderful review. We are thrilled that you loved your experience at our resort; our staff will be pleased to learn of your high praise. They work diligently to ensure our guests feel valued and comfortable. Your compliment regarding our resort's cleanliness and our delicious food will serve as great encouragement to all of our team. We appreciate your understanding about the occasional hiccups as we continuously provide a seamless experience for our guests. Thank you for your trust and we look forward to serving you again.

Dear Rachael, Thank you so much for taking the time to share your positive feedback regarding your stay at our resort. We are delighted to hear that you enjoyed our food offerings especially the variety of desserts and pastries. It has been our pleasure to make your experience truly delightful and it's great to know that our little coffee shop and spa added to your enjoyment. We value your feedback and hope to host you again on your return to Montego Bay. We promise to keep the sweets coming. Best Regards!

Dear Ebony, thank you for taking the time to share your positive feedback with us. We are pleased to know that you had a 4-star experience at our resort. We are committed to providing exceptional experiences for our guests and your appreciation validates our efforts. We look forward to serving you again in the future. Best regards

Hello Larry, we are disappointed to see your below-average rating. We would appreciate an opportunity to learn more about your experience. Could you kindly consider reaching out to us directly to identify your concerns?

Hello LaShawna, thank you so much for your 5-star review. We are delighted to hear that you found our property's location convenient, and our staff exceptional. Serving you was our pleasure, and we can't wait to welcome you back for more memorable experiences. Best regards!

Hello Courtney, thank you for taking the time to rate your experience with us. While we strive for excellence and truly value your feedback, we are eager to know how we could turn your average experience into an exceptional one. Please do not hesitate to let us know how we can serve you better next time. We hope to have the opportunity to see you again. Best regards!

Hello Emmanuel, thank you for taking the time to share your amazing experience at our "Jewel."We are delighted that you found all aspects of your stay exceptional, particularly our food and staff. It was our pleasure providing you with service from our hearts, and we hope to welcome you back to more memorable moments. Best Regards!

Hello Keisha, thank you rating your stay at our resort. We are thrilled to hear you enjoyed your stay and found comfort in our accommodations. We look forward to welcoming you back soon for another exceptional experience. Best regards!

Hello Jerry, Thank you so much for your kind review. We truly appreciate your praises for our friendly and informative staff. That is exactly what we strive for, and we are pleased to meet your overall expectations. We look forward to welcoming you back soon. Best regards!

Hello Abdul, we are absolutely thrilled to hear your positive feedback. It is heartening to know that you enjoyed your stay at our resort and found the staff exceptional and our premises clean. We are especially happy to learn that our dining options lived up to your expectations. Thank you for the perfect rating we truly appreciate it. It was our pleasure serving you and we look forward to welcoming you back soon. Warmest regards!

Hello Denziel, Thank you so much for taking the time to share your experience with us. We are overjoyed to hear that you had an excellent time, and that our staff, dining options, environment and hospitality all helped in making your stay a memorable one. Your compliment regarding our amazing scenery is very much appreciated. We strive to provide a jaw-dropping experience for all our guests, and it gives us great pleasure to hear that we achieved that with you. Thank you again for your kind words and we look forward to welcoming you back soon! Best regards

Hello Maria, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience at our resort. Please know that we take all feedback seriously and will address the issues you have raised with our management team.It is disheartening to hear that your overall impression of Jamaica was negative due to these encounters. We sincerely apologize for failing to meet your expectations and appreciate your honesty in sharing your concerns.We hope that you would reconsider visiting us again in the future so we can have the opportunity to make amends and provide you with a more positive experience. Best regards!

Hello Dianna, thank you for taking the time to share such a wonderful review of your stay with us. We are thrilled to hear that both you and your children enjoyed your vacation to the full extent. It is exceptionally rewarding that our commitment to cleanliness and delicious food was so well received. We are always looking to improve, so we appreciate your feedback about our night entertainment. We will certainly share your feedback with our team as part of our continuous efforts to enhance our guests' experience. We look forward to welcoming you and your family back for more memorable vacations in the future. Warmest regards!

Hello Douglas, thank you for rating your stay at our "Jewel." We are delighted to hear that you had a 5-star experience with us. Our team works hard to ensure all our guests have a memorable stay, and we are thrilled that we were able to meet your expectations.We appreciate your feedback and hope to welcome you back for another exceptional stay in the future. Best regards!

Hello Michele, Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff, from the greeters to the front desk team, provided you with excellent service during your visit. Your kind words will be shared with our team as motivation to continue delivering exceptional experiences for all our guests. Thank you for choosing Jewel Grande Montego Bay Resort and Spa. We look forward to welcoming you back in the future. Grande regards!

Hello Shanday, Thank you so much for your wonderful review. We are elated to hear that you had such an excellent experience at our resort. We aim to provide all our guests with top-notch service and your feedback certainly validates our efforts. We look forward to welcoming you back on your next visit. Best Regards!

Hello Derik, Thank you for taking the time to share your experience with us. We are thrilled to hear that you loved our beautiful beach and that Lennox and Garçon, took such good care of you and left a mark on your vacation. We appreciate your feedback regarding the room's maintenance and cleanliness, as well as the level of nightlife at the resort. We constantly strive for improvements, and your valuable comments will help us ensure we provide an exceptional experience for all our guests. We are glad to hear that despite a few areas for improvement, your family had a great time. We hope we will have the pleasure to welcome you back once these changes are made for a better experience. Thank you for choosing to stay with us and for giving us an opportunity to make improvements. Warm Regards!

Hello Valery, Thank you so much for your fantastic review. We are thrilled to hear your appreciation for our staff. Our team is dedicated to providing exceptional service to ensure a great experience for all our guests. Your words of encouragement make it all worthwhile. We look forward to seeing you soon. Best Regards!

Hello Oluchi, Thank you for taking the time to share your experience and for giving us a 4-star rating. We are glad to hear that you enjoyed your stay with us. Looking forward to welcoming you back on your next visit. Best Regards!

Hello Yetunde, Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed your stay at our resort and found our team friendly and helpful. We are also pleased to hear that you appreciated our buffet and the diversity of food options we offer. Your comments regarding the functionality of your TV has been noted and we will address this issue with our maintenance team promptly. Thanks again for sharing your experience. We hope to welcome you back soon. Warmest regards!

Hello Bao Q, we are thrilled to hear that you found our property beautiful and the food satisfying. Your praise for our staff means a lot to us, as we strive to provide exceptional service to all our guests. Nonetheless, we would like to express our sincerest apologies for falling short of your expectations in certain aspects of your stay. We understand how crucial these elements are for a comfortable stay and will work on improving them. Your feedback about our internet service is also appreciated, as it gives us an opportunity to enhance our amenities. Thank you for taking the time to write this review. We hope to serve you again in the future with an even more seamless experience. Warmest regards.

Hello Zachary, thank you for taking the time to provide feedback on your recent stay with us. We are pleased that you rated your experience a 4 out of 5. Your satisfaction is our top priority, and we appreciate your support.If there are any specific areas where we can improve and earn that extra star from you in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back for an even better stay next time. Warmest regards!

Dear Mohan, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay. Your feedback about room service is valuable to us. We apologize that this did not meet your expectations and we want to assure you that we are dedicated to improving in this regard. Thank you for choosing Jewel Grande Montego Bay Resort and Spa. We look forward to welcoming you back soon. Best regards!

Hello Tracy, thank you for taking the time to share your experience with us. We are happy to know our staff made your stay enjoyable and that you felt welcome throughout your stay. We appreciate your recommendation and look forward to welcoming you back soon.

Hello Adam, Thank you for sharing your review with us. We are delighted that you enjoyed our team's company. We strive to make every guest's experience enjoyable and your feedback is very encouraging. We continually aim to have a friendly ambiance and it is great to know we achieved this during your visit. We hope to welcome you back to our "Jewel" soon, Best Regards!

Hello Claire, we are delighted to receive your 5-star rating. We are pleased that all aspects of your stay were exceptional and that we could meet your overall expectations. Thank you for choosing Jewel Grande Montego Bay Resort and Spa as your vacation destination. We look forward to welcoming you back soon. Warmest regards!

Hello Fernanda, Thank you so much for sharing such a detailed review. We are thrilled to know that our beautiful location, private beach, and ocean-view pools helped create a perfect vacation for you. Your kind words regarding our food and staff are especially pleasing to hear. Our team members, from the drivers to the kitchen and cleaning staff, all work consistently to offer our guests a memorable and comfortable experience. Your feedback regarding the provision of clean towels along with the shower issue has been noted. We aim for perfection and will seek improvements where needed. Once again, thank you for your review and for appreciating the overall atmosphere of our resort. We look forward to welcoming you back to our resort to enjoy the fresh fruits, delicious pastries, and, of course, our friendly staff. Warmest regards!

Dear Leslie, Thank you for bringing your concerns to our attention. Proper environment and cleanliness are indeed very important for us and our guests, and we assure you that we have taken your comments very seriously. Please know that we are addressing this issue promptly to make sure all our guests have the best experience possible. We hope that you will give us another opportunity to serve you again in the future. Best Regards

Hello Yunna, We appreciate your candid feedback regarding your stay at our resort. It is great to know you enjoyed our friendly staff and service quality, despite some aspects falling short of your expectations. We are happy you and your wife felt safe and we look forward to enhancing your experience on your next return. Best regards!

Hello Leslie, thank you for your glowing review. We are thrilled to hear that you enjoyed a 5-star stay with us. We aim to give our guests an exceptional experience, and your feedback validates our efforts. We look forward to welcoming you back. Best regards!

Dear Stephanie, Thank you for your feedback. We are sorry to hear that our food and drink selection did not meet your expectations. Your input provides us with an opportunity to improve. We strive to offer a diverse range of high-quality food and beverages for our guests and we value your suggestions. We hope you will give us another chance to impress you in the future. Best regards!

Hello Jason, Thank you for sharing such a captivating review and for recommending the villa upgrade to others. We are thrilled to hear that you highly approve our "next-level" accommodations. We strive to give our guests the best experience possible and your feedback is truly motivating. Looking forward to welcoming you back in the near future. Best regards!

Dear Ini, Thank you so much for your scintillating review. We are delighted to know that you loved our resort. We hope to be your top choice when you decide on your next retreat. Your satisfaction is our number one priority and it's heartening to hear that we have been successful in achieving that. We look forward to welcoming you back soon. Best regards!

Hello Yunna, thank you for rating your experience with us. We have taken note of your below-average rating and we would like to learn more about your stay so that we can improve on our shortcomings. Please feel free to inbox us directly so that we can have an opportunity to address your concerns. We look forward to hearing from you soon. Warmest regards!

Dear Leslie, Thank you so much for your heartfelt review. We are delighted to hear how much you enjoyed the variety of our dining options. Our team always strives to exceed expectations and we are thrilled to hear that we hit the mark for you. We look forward to offering you more memorable experiences on your next visit. Warmest regards!

Dear Raghavendra, Thank you for this amazing review. We are thrilled to know you found the service from our team outstanding and enjoyed our great food options. Hearing your positive comments about our beach area is also exciting for us. We are already looking forward to your next visit. Best Regards!

Hello Benny, thank you for awarding us a perfect rating to match your 5-star experience at our "Jewel." We are pleased that we were able to meet your overall expectations. It was our delight serving you, and we look forward to welcoming you back to the "Grande Experience." Best regards!

Dear Tonya, thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the beauty of our property. We always strive to maintain it to the highest standards for our guest's enjoyment. We noted your comment regarding the food; we are always looking to improve our services based on our guests' suggestions. We hope to welcome you back and endeavor to enhance your experience further. Warm Regards

Dear Yanine, Thank you for your 5-star review. We are delighted to know that you found your experience with us to be top-notch. We continuously strive to provide our guests with the highest standard of service. The satisfaction of our clients is always our top priority. We appreciate your feedback, and we hope to have the opportunity to serve you again in the future. Warmest regards!

Hello Niraj, We are truly sorry to hear about your less than satisfactory experience at our resort and we would like to express our sincerest apologies for falling short of the mark on this occasion. We have taken note of your feedback regarding the furniture, noise, food, drinks, and staff interactions. We assure you this is far from the excellent experience we aim to provide. We hope to have an opportunity to talk with you more about this. Please reach out to us via Expedia's direct inbox so that we can ascertain more information to appropriately address this concern. We are looking forward to hearing from you. Warmest regards.

Hello Nicole, thank you for taking the time to share your concerns with us. We are pleased that you were able to enjoy your overall stay despite us missing the mark in a few areas. We have taken note of your valuable concerns and will forward them to our management team for remediation. Thank you for choosing Jewel Grande Montego Bay Resort and Spa. We hope to have another opportunity to welcome you back to a renewed experience in the future. Grande regards!

Hello Tierra, thank you for relating your concerns to us. We sincerely apologize for falling short of your expectations on this occasion. We value your concerns, and we would love to have the opportunity to reconcile relations and regain your trust. Could you kindly make contact with us via Expedia's direct messaging so that we can assess your concerns and ratify this situation? We look forward to hearing from you. Grande regards!

Hello Horace that you for taking the time to share the highlight of your stay with us. We are proud that you found our staff personable and exceptional.It is great that they helped to make your stay memorable and suitably catered to your needs. It was our pleasure providing you with service from our hearts and we hope to welcome you back soon to a renewed experience. Warmest regards!

Hello Dominique, thank you for awarding us a 5 of 5 rating to match your 5-star experience with us. We are proud that you found all aspects of our service exceptional.It was certainly our delight to provide you with "service from our hearts," and we hope to reconnect with you soon for more "Grande Times."

Hello Roy, thank you for rating your stay with us. We are pleased that you were satisfied with your overall experience. We took note of your 4-star rating and we hope to welcome you back in the future to provide you with a deserved 5-star experience. Thanks for choosing Jewel Grande Montego Bay Resort and Spa. Grande regards!

Hello Erica, thank you for awarding us a perfect rating to match your 5-star experience at our "Jewel." We are pleased that we were able to meet your overall expectations.It was our delight serving you, and we look forward to welcoming you back to the "Grande Experience." Best regards!

Hello Andy, thank you for rating your stay with us. We are pleased to know that you had a satisfying experience.It was certainly our pleasure to provide you with service from our hearts, and we hope to welcome you back soon to another "Grande Experience." Warmest regards!

Hello Latoya, thank you for taking the time to review your stay with us. We are thrilled to hear that you had a lovely experience at our resort and enjoyed our hospitality. We always strive to provide an enjoyable and comfortable stay for our guests and your positive feedback helps us know that we are achieving that. We appreciate your generous rating and we are looking forward to welcoming you back on your next visit. Best Regards

Hello Maya Mae, thank you for rating your stay with us. We are thrilled to know that you had an exceptional experience at our "Jewel" and found all aspects of your stay exceptional.It was our pleasure providing you with service from our hearts, and we hope to welcome you back soon to another "Grande" experience. Warmest regards!