Montello Hotels

"Ya i suppose. Parking mediocre Shower head broken, underestimated the psi be causious when cleaning your bungholio. "

"Room very unclean, drapes/curtains broken light was shining through the whole time because there wasn’t a way to close the curtains, toilet had plumbing issues, the shower didn’t work well. graffiti on the walls, elevators broken down. For staying at a casino I feel like it’s unacceptable. I’ve stayed at motels nicer than this. This room or those rooms we stayed in are not ready for guests. I will say the check in staff was nice but that’s about the only good thing. Would never stay here again without a better room and accommodations. I’m not one to complain much either and didn’t during my stay but when I thought about it I was like this needs to be somewhat known, because it wasn’t a good room, it was also stuffy with no air conditioning just a weak fan. "

"The staff person who helped me was impatient and rude. I asked for the screen I was to sign show the correct dollar amount I was charged and he refused and said that "he would fix it on his end." When I checked out he could not produce a receipt for my room charge and told me to call after 3:00 PM. Later that day I realized I had left some personal belongings and he said that they were probably thrown away by the housekeeping staff and then when pressed to speak to the housekeeping manager he acted as though he could not hear me and that the service was bad. When I called the next day, a different employee said that the lost and found policy was to bag and tag everything and that he would look for my items. He also told me that my reservation looked unusual and that he would have a manager reach out to me. I'm still waiting. In addition to this, our room was dirty (floor and shower) and in disrepair. Thankfully, the bed was very comfortable. I would not recommend this hotel. "

"Everything was okay during our stay. It was closer to the Casino. "

"Red Garter currently has zero rooms available due to a flood. They put us in a room at the Nugget instead and it was very hot a/c didn't do much and the room was old and outdated. Did not have fridge or microwave or even an iron. "

"Small, well kept place with nice check in folks. Safe place and town. "

"The stuff was really good about helping us with any problems we had. The first room that we purchased had a jacuzzi, but the surfaces of everything had clearly not been cleaned for quite a while. Very sticky. Just a mess. They upgraded us to a nicer room. Countertops and things like that work significantly better. The blanket however had what looked like chocolate smudges, hopefully. Showers are pretty bad too. But we kinda expect that everywhere we go, so we brought sandals. Had a really good couple of restaurants on site. Romanza and another Grill (I forget the name). It is not smoke free in the casino. Beat be aware of that."

"Room temp good casino temp to hot played three hrs at one slot machine with no drink service cocktail service horrible"

"Clean"