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Reviews of The Springs Resort and Spa at Arenal

5 out of 5
The Springs Resort and Spa at Arenal
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela

Reviews

9.8

Exceptional

Rating 10 - Excellent. 922 out of 1005 reviews" "
Rating 8 - Good. 59 out of 1005 reviews" "
Rating 6 - Okay. 18 out of 1005 reviews" "
Rating 4 - Poor. 2 out of 1005 reviews" "
Rating 2 - Terrible. 4 out of 1005 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, amenities
Really nice grounds. Great views. Clean and pristine when you arrive. The hot springs are a little gimmicky as they are surrounded by artificial rock landscaping but they do a great job at making feel natural. The food is par at best. Not bad / but so far away from where it is all priced. Service is about the same unless you are at the wood at the bar. More attentive and friendly there. On the downside: There is a boat load of pressure to tip!!! Despite that have auto gratuity built into the final tab. They want more and they do t hide it. We get it but it takes away from the experience. Overall - Great place but very very very commercial. Business first - customers second. Not worth the price but great if you can snag a sale.
Stayed 4 nights in Apr 2024

10/10 Excellent

adi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for families.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rammi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, friendly and polite. We had the best experience at this resort.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jean Marc

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at amazing property
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so nice
Stayed 2 nights in Apr 2024

10/10 Excellent

George, Chicago

Stayed 2 nights in Apr 2024

10/10 Excellent

zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful with very friendly staff
Stayed 4 nights in Apr 2024

4/10 Poor

Austin

Stayed 3 nights in Apr 2024

10/10 Excellent

Sydel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities are amazing for the boys. Thermal pools are beyond anything I expected.
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars all around. Great hot springs and the staff is a 10 out of 10

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All of the staff were very helpful and welcoming. Would recommend anyone to stay there when visiting Arenal
Stayed 1 night in Mar 2024

10/10 Excellent

Michael L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking views and premier facilities. Staff is attentive and knowledgeable. Wonderful food. Reasonable prices for quality.
Stayed 7 nights in Mar 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort , amenities, and staff. Very clean. Unforgettable experience. The only way to visit LA Fortuna!! Oscar and horseback experience was priceless … The entire team took great care of us . Thank you 🙏
Stayed 3 nights in Feb 2024

8/10 Good

Jiong

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay and relax or have a day full of activities. There's something for everyone. The staff, rooms, property, restaurants, activities, concierge, etc. were all excellent!
Stayed 4 nights in Feb 2024

10/10 Excellent

Dan

Stayed 1 night in Feb 2024

10/10 Excellent

MIYOUNG, LA MIRADA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hot springs throughout the property, also Club Rio offers fun activities option for families. Great view of rainforest and Arenal volcano.
Stayed 2 nights in Feb 2024

10/10 Excellent

Akiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star resort with so much to do on grounds! Gorgeous views of volcano and something for everyone! I’d def come back.
Stayed 1 night in Feb 2024

10/10 Excellent

Danelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs was beautiful. Beautiful pools. Beautiful location. High end service and extreme attention to details. Highly recommend.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! My husband and I spent 3 nights here for our honeymoon as part of a bigger trip around Costa Rica. 2-3 nights is a perfect stay here. Food and drinks were great, excellent service and staff, beautiful grounds.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, Midhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay property with outstanding amenities and service. The views from the rooms ….amazing!
Stayed 6 nights in Feb 2024

8/10 Good

Rinzel

Stayed 3 nights in Feb 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best we have stayed at with amenities and view of Arenal unmatched.
Stayed 2 nights in Feb 2024

10/10 Excellent

erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

8/10 Good

Alexander Le

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great but when we’re packing to go home, I realized that I was missing my black sweat suit. Also, there were times where we put do not disturb on our door yet when we would come back to our hotel, I could tell that my room was partially cleaned. Beware of the cleaning crew! Everyone else was nice and friendly. The concierge were very helpful and told us that it’s cheaper to pay cash for transportation instead of charging it to the room. Unless when we asked the front desk they said it would be $30 one way to Tabacon whereas the concierge told of $15 in cash.
Stayed 4 nights in Jan 2024

10/10 Excellent

Deacon

Stayed 1 night in Sep 2023

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. But expensive..

10/10 Excellent

royah

Stayed 7 nights in Jan 2024

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

marko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel with the most beautiful views !
Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Hands down the nicest hotel I’ve ever stayed. Would recommend 100%. Grounds and springs were amazing. Food and drinks were expensive but I could live with that.
Stayed 3 nights in Jan 2024

10/10 Excellent

DIRK

Liked: Cleanliness, amenities

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Stayed 3 nights in Jan 2024

10/10 Excellent

Pilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great amenities. Wonderful and friendly staff. So clean. The natural surroundings are well taken care of. If you are looking for a vacation away from the beach, I would recommend staying here to enjoy the hot springs. The rainforest is amazing.
Stayed 4 nights in Jan 2024

10/10 Excellent

BETHANY

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sandra

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arenal as a family
Great way to experience Arenal as a family! The hotel is beautiful and well maintained. The hot springs on property are amazing and like nothing we have seen elsewhere. The onsite activities are so convenient and fun!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kamen J

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful resort, words cannot explain, simply beautiful!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mikesh R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! We loved everything, the resort, the staff, the rain forest. The fact that there were resort run activities, so that we didn’t have to book it with other outfits. We are already planning to come back soon.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vittal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property is awesome and is value for the price
Stayed 3 nights in Dec 2023

10/10 Excellent

Nathaniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, it has everything for a perfect vacation. Great service, we received a tour of the entire property. The staff is top notch! Enough activities for the kids. Various dining options. Would definitely stay again.

6/10 Okay

Carolyn

8/10 Good

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beyond expectation! I love this resort, and will come back if second visit Costa Rica.
Stayed 1 night in Dec 2023

10/10 Excellent

LINA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Mitchell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic resort and we plan to return. The scenery is unbelievably beautiful and we really enjoyed the springs. My only quibble is that the food in the restaurants is somewhat below par for this type of resort.
Stayed 3 nights in Dec 2023