Monteverde Alto Holidays

Kind, professional staff.

The front desk staff seemed to be annoyed that we were guests. The breakfast room staff was also very annoyed that there were guests. The housekeeping staff was very friendly and helpful. The "carpet" in the rooms was gross, it was very old and matted down, I'm not sure it could even be vacuumed. My room had the shower head sticking out past the glass partition, so the bathroom floor got wet and flooded after each shower. I have stayed at this hotel in the past and this time the experience was not as pleasant as before. For our last day we asked for a breakfast box because we had to leave before the breakfast started, and we were informed there would be a charge. But....we could go to the "Hospitality Room" and get a few snacks there.....this was the first time we had been told about the Hospitality Room, and we had been there over a week!!! Will probably stay somewhere else next time in Pescara!