Montgaillard Hotel Guide - Hotels with Pool in Montgaillard, Occitanie

"We got a friendly and efficient reception. Unfortunately, that proved to be the only good aspect of our stay. We received an email the day before arrival telling us that we should check in at the neighbouring Ibis hotel due to work on the Novotel reception. There was no mention of extensive work going on in the restaurant/bar area. I have no idea whether the restaurant was even open as signage directed you in to what looked like building work. Contrast this with another hotel on our trip where far more minor work was going on that had no effect on our stay. However, we received three messages prior to our stay informing us of work being carried out. I feel that we should have received far more pre stay information regarding the work and should have received it much earlier than the day before arrival. Our room looked dated and in need of a complete overhaul. It was far below the standard we’ve experienced at other Novotels. Very disappointing."

"Warm welcome. Good evening meal. Clean room. "

"We had a beautiful, large room with a canopy bed. All the furniture was elegant and antique in style. We had a huge bathroom with double sinks. The room came with robe and slippers. Our room was on the second floor reached by a spiral stone staircase. They brought our luggage to the room. Dinner is available and we enjoyed our meal in a stone walled room. Breakfast was served there too. It has a lovely courtyard where they served drinks. It was an amazing experience and I highly recommend staying here. "