2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Best Western Ville-Marie Montreal Hotel & Suites

3 out of 5
Best Western Ville-Marie Montreal Hotel & Suites
3407 Peel Street, Montreal, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1008 reviews" "
Rating 8 - Good. 348 out of 1008 reviews" "
Rating 6 - Okay. 95 out of 1008 reviews" "
Rating 4 - Poor. 34 out of 1008 reviews" "
Rating 2 - Terrible. 27 out of 1008 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This is not family friendly hotel. There’s no activity or food option for kids and the prices are very high.
Stayed 2 nights in Apr 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

ANDONIO

Travelled with family, Business traveller
Liked: Property conditions & facilities
Easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect place to stay in Montreal: great location with access to Mont Royal, shopping, McGill, etc. Also felt very safe as a female staying here alone. Will definitely stay here again!
Stayed 3 nights in Apr 2024

2/10 Terrible

Dwight

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and bad customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Ravi Shankar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and a very good property
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very impressed by the location and the overall condition of the property. Glad that we chose this hotel for our stay in Montreal.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Close to Centre Bell Parking was only valet, but they were quick to get the car. Food options were plentiful Hotel itself feels a bit dated, doors slammed shut, windows felt like they were open (but weren't)
Stayed 2 nights in Apr 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

paulo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location.
Stayed 1 night in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff from front desk to the valet parking staff. Housekeeping every day so it was nice having clean towels every morning
Stayed 3 nights in Apr 2024

2/10 Terrible

Craig

Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
good clean quiet
Stayed 2 nights in Apr 2024

6/10 Okay

Peter

Stayed 1 night in Apr 2024

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better parking.
Stayed 2 nights in Apr 2024

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2024

10/10 Excellent

Rick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST AWESOME YHE WHOLE PLACE IS AWESOME
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 2 nights in Mar 2024

10/10 Excellent

Charles, Deer Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk very pleasant and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Phoxay, St-Eustache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jason, New York

Stayed 2 nights in Mar 2024

10/10 Excellent

JAMES

Very happy with it
Stayed 4 nights in Mar 2024

6/10 Okay

enny

It still needs to be upgraded to new standards as per the rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Mar 2024

6/10 Okay

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Danny at the front desk was very helpful!! Restaurant was closed Monday. Both early evenings we tried to get a glass of wine they weren’t open. No real breakfast served, just pastries and coffee. 3 stars at best
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Mar 2024

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay. The staff was exceptionally friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Beds were comfortable. Staff was friendly. I’m rating it as 4 stars because hotel was listed as having valet parking, but was unable to find where to go to use the service. Ended up finding parking down the street thankfully.
Stayed 1 night in Mar 2024

10/10 Excellent

Rick

Stayed 3 nights in Mar 2024

10/10 Excellent

Jitendrakumar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect for our needs
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

We arrived with a coach load of youth athletes. The front desk were extremely helpful and coordinated check-in flawlessly. Many places close by to eat with lots of variety and price points. Check out involved several groups leaving at different times which involved luggage storage and transfer to the coach. All handled smoothly. Would definitely recommend for group travel.
Stayed 2 nights in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to St Catherine St and VIA Rail station. However, there are fewer stores since pre-pandemic.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Property conditions & facilities
i like it
Stayed 1 night in Mar 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
The staff were extremely friendly and very helpful. The phone in our room did not work and the plug for the bath tub did not work.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All's good
Stayed 1 night in Feb 2024

10/10 Excellent

Varchas

good
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Stayed 3 nights in Feb 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the heat in the building. It being a mild weekend in February, the heat was still on in the hotel so rooms were very hot. Some difficulty gettin windows open.
Stayed 3 nights in Feb 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk from downtown, nightlife scene
Stayed 1 night in Dec 2023

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and location is very convenient to everywhere we wanted to go.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Mississauga

I think it was fine considering the time of year. 1 set of the main entrance doors did not work, and salt all over but again, time of year
Stayed 1 night in Feb 2024

8/10 Good

Mohamed

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location. Close to downtown core. Very close to mont royal and metro as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place to stay, Peter at the front desk is exceptional. His co-partner Sam is also excellent. They make your stay so much more comfortable without a doubt best place to stay in Montreal.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joelle

Stayed 1 night in Feb 2024