Montz Holidays

Property needs a major update. First room they move me to the TV didn’t work, the second room the AIR didn’t work, the third room, it was facing some raggedy concrete “ called the garden” the fourth room they moved me to the penthouse, which was nice, but the balcony was raggedy with no seating, the property just needs a full overhaul… but the Hawkins guy , he was so sweet and accommodating to me and my spouse. So he made our stay a bit better. But I don’t think I’ll come back

The location was great (very close to everything I came to see in New Orleans). Within walking distance of everything Extremely friendly staff and the rooms were quiet considering I

Great room, customer service and experience

Worst experience . They need better management.

The regular staff were helpful, but the substitute on the night shift was not considerate. On the night of July 4th, I was packing because I had a very early flight back to Chicago. When I could not get the safe open, I went down to the front desk. I was told that a ticket had been put in but there was no one to help that night. I explained that I was leaving the hotel at 5:15 a m, the only thing this dude could do was throw his arms up in the air in a not my problem way a because there was no one on site to fix it because of the holiday. I did get the safe open and I did get packed. However, minutes later, the hotel lost power due to a blown transistor on Bourban Street. I bet that guy sure wished he had someone on site then.