Madrid Hotel Guide - Monumento a Fray Ponce de León hotels in Madrid, Spain.

"The hotel is centrally located, which was helpful. The breakfast buffet was great. Unfortunately the elevators broke down during our stay, but were fixed fairly quickly. The advertised pool wasn’t open during our stay on hot April days, so that was a bit disappointing. The AC in the room was hard to adjust to a cooler temperature."

"Staff were incredibly accommodating and kind. Beautiful location. The pool area is perfect for a midday dip. "

"Everything including the breakfast was just excellent"

"Friendly staff"

"The staff were incredibly friendly and helpful, though I found the amenities to be a bit limited."

"Comfortable room but noise from other rooms, hallways and etc was a lot. But otherwise great hotel as always!"

"Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower"

"Safe and clean hotel and very near to the down town "

"This is the worst stay of my life. I regret choosing this place. Only did it for location but it was the biggest mistake. The staff is horrible. They came every night nock at my door and force me to stop talking and go to sleep. Literally. The employee overnight in reception is a trans that is a stalker. Is a person that seems to be mad a the world. I even asked why so much anger on his or her approach to guests . It was not Normal nor respectful. He or she was very rude unprofessional and aggressive at times. Do not visit this place. Dirty , noise, horrible staff . No AC, to be able use the fan they will ask for a Deposit for the remote control. The fan doesn’t work without it. So if you don’t have cash you will have to sleep with the heat of the room. If you open window to refresh the noise won’t let you sleep. Terrible terrible experience. I will also write a review on google alerting people Not to Fall in this trap. First time I have such a terrible experience with Expedia. "