Mosteiros Hotel Guide - Beach Hotels in Mosteiros, Ponta Delgada

"Loved it here!"

"I didn’t used for the food staff are okay they do no service at you room for example if you need some thing need to get down and picked … Rooms were clean, but me always got in a hotel first thing I check my pillow and mattress So the mattress had many stains although they changed my room the new rooms are not equipped with proper A/C so the A/C was fonctionnes but not cooling the 2 night couldn’t sleep at all . My first room was good except the mattress A/C was cooling. The room some kind of smell may be from the carpet or the room not used for longtime even the mattress smells like when we have new mattress need to put some day what usine to goes away the factory smells "

"An excellent hotel. "

"Excellent, clean hotel with superb breakfast."

"The breakfast was fresh and had perfect options of hot, cold foods, coffee ,teas and juices , pastries. Thank you Tallisman 😊 🙏 💓 "

"Excellent location. Wonderful staff. Front desk reception Sonia is a wonderful person. Definitely would stay again "

"Breakfast Excellant!! Staff Especially Joanna on front desk 5 STAR Will be back!"

"I had an excellent stay at MS Vila Nova. The hotel is clean, well maintained, quiet, and very comfortable. The room was spacious, the bed very comfortable, and the bathroom spotless. Everything felt organised and easy, which made the stay stress-free. The facilities are solid and deliver great value. What truly stands out, however, is the level of service, particularly from Raquel at reception. She operates at an exceptionally high customer service standard. From the first interaction, she was calm, professional, attentive, and genuinely welcoming. Her communication is clear and reassuring, and she has a natural ability to make guests feel comfortable and valued. It is evident that Raquel knows her role inside out. She works with confidence, efficiency, and precision, while maintaining a warm and approachable manner. She anticipates needs, handles requests smoothly, and ensures everything runs seamlessly. Her presence alone elevates the entire guest experience. Check-in was quick and efficient, and the overall stay exceeded expectations. The hotel is excellent, but Raquel’s professionalism is what makes it truly memorable. I would highly recommend this hotel and will definitely return."