Mount Pleasant Holidays

Deniro by the pool was a great member. He checked in on us, remembered our names and was extremely pleasant and professional. I found the rest of the service by the SLS pool sub par. Not enough servers around at all and you’d have to go up and order it yourself if you wanted something quickly. The hotel was nice but bathrooms are tiny. No turn down service during this stay which i found disappointing. We’ve been here several times and usually have turndown service. We had one issue where we asked for a late checkout since we had a late flight. We were given an hour and a half extension. Our friends were given an hour which was great. We both asked about complimentary amenities to use after checkout since we had a late night, I specifically asked are there showers or a room that could be used and we were both told (on separate calls) that we are able to use the spa. Then when we checked out, again we were notified we can store our luggage then make our way to the spa afterwards. We did that and when we arrived at the spa, we were told it’s a $55 USD charge per person! Thankfully the spa team was able to allow us to use the services given the clear misdirection. However, we have been to many, many hotels and never have we been charged to use the facilities after check out. In other resorts we are offered a separate room, the spa, many many options. It’s unfortunate that Bahamar feels the need to continuously add charges in addition to the already expensive costs.

Wasn't able to get dinner reservations

Nice new place. Not enough hot water. No USB plug ins. Had issues with getting codes and key fobs To work. Buddy bought one. So can’t be to bad.

It was a last minute booking for our anniversary and they did not disappoint. From we entered the property until we checked out the ⁸experience was nothing short of amazing. The cleanliness was impeccable—every corner felt fresh, inviting, and thoughtfully maintained. The staff greeted us with genuine warmth, making us feel like honored guests from the start. Our room was cozy yet elegant, with little touches that made the celebration feel extra special. Whether it was the peaceful ambiance, the attentive service, or the stunning views, everything came together to create a stay we’ll never forget. We left feeling refreshed, celebrated, and already dreaming of our next visit at the Gold

Amenities excellent, rooms a little dated and could do with a deep clean of carpets. Staff throughout complex exceptional.Spa treatments excellent spa facilities rubbish whilst rebuilding and attitude of Spa management very poor. Overall a great stay