Mountville Hotels

"We stayed here for a baseball tournament weekend, and I would warn other tournament families before booking. The main issue was the front desk employee, Cindy. She was rude, accusatory, and claimed our kids were running the breezeway, slamming doors, and knocking on rooms she “saw on camera.” The problem was one of the families she blamed was not even at the hotel at the time. She also questioned my husband repeatedly when he asked for an extra sheet for our son and again when he asked for a washcloth. Completely unnecessary and very unwelcoming. The rooms were okay overall but had a musty smell. There was also a strong smell of weed outside often. I noticed other reviews mentioning rude front desk staff, and now I understand exactly what they meant. Management should address this immediately because one employee can absolutely ruin the experience for paying guests. We will not stay here again, and I would not recommend this hotel to tournament families looking for a comfortable, family-friendly stay."

"Very clean rooms. Nice staff. Great area downtown to wander around. "

"AC was acting up and it smelt like a dog"

"Worked out fine for an overnight on a long trip. "

"Parking safe and easy, staff accommodating, and continental breakfast was perfect for teenagers!"

"Great place to stay. Great house "

"Room 305 was neat and clean. Desk clerk was helpful and courteous, although desk seemed abandoned at times. Breakfast was adequate but not exceptional. The overall building facility seemed not quite up to Hampton Inn quality. "

"Bath room door would not close."

"Was advertised to have an indoor pool but was not in service upon our arrival. And paid $30 more than any other hotel in area due to that amenity. The outside door closest to our room was blocked. Chairs in dining area was in terrible shape. "