Mouzeuil-Saint-Martin Hotels

"The pool and sauna area closes too early to enjoy it on the evening of arrival. Then, early in the morning, someone started mowing the overgrown lawn with a loud riding mower right next to my first floor window. He could have started on the far part of the lawn to avoid disturbing guests until late morning / early afternoon."

"Room had wall mounted tv removed from fixed wall frame with temporary cables running to a tv sat on the dressing table which also obscured the mirror. Bathroom sliding door was broken. Crisps/chips were left on the floor under the edge of the bed from previous guest. Complained to reception who initially said there was nothing wrong and why were we complaining as the room had a tv. We asked for another room and were told it was not possible as the hotel was full when in fact it was actually only about 50% occupied.Booked this hotel as result of it being called “fabulous” on hotels.com web site. "

"Very friendly and helpful staff who made us feel welcome. Nice room and good location."

"No breakfast available. Cabin was clean and comfortable "

"Grand for a one night stop only ..cheap....needs updating big time. Door hanadle didnt work properly and the general state of the carpets weren't great either. Bed was good, staff were good and thr adjoining restaurant was very very good👍 "

"Tout était propre et répondait à nos besoins. Le petit-déjeuner fut très apprecié."

"Came to the hotel room we checked in we booked a family room and we went to our room see that the top bunk was full of hair was dusty and dirty there excuses was that it was a free bed when it wasn’t and it was booked for 4 people and how there hotel only had one cleaner. Then found a cockroach on the bed and had been moved to another room and soon as we went in the other room it had a very bad toilet smell and not only that on last day faced verbal aggressive abuse from a cleaner he rushed downstairs to the lobby and was shouting in my friends face in French saying the room was left dirty apparently just as there was a hanger and a few wrappers on the desk and a broken charging lead on the floor and towels which had been used left on one side of the corner of the bathroom as people normally do. It was like he had expected us to to have done the full room cleaning for him seems like he was taking out his hotels under staffed issue out of us never in my life had we been spoken to like that. "

"I am unable to comment on this property. As when we arrived they had no reservation for us. They have taken our money and between them and Expedia we had nowhere to sleep for 2 nights!!!! At this time we cannot decern who is to blame. We will chase Expeida customer services for more answers "

"A lovely house with lots of space. A few points to note, though, when booking, there are no towels included in the stay, not even bathroom hand towels. Check-in times are very strict and not flexible. There is no key safe option. The owners want to be there to meet you and check the property before you leave. Charges apply if you don’t empty the dishwasher etc on departure. The garden also has joint access with the owners who stay next door. (However, we didn’t see them when we stayed).A nice location, nice house, friendly owners, just a few strict elements that made the stay not as relaxed as it could have been. "