Okutama Hotel Guide - Mt. Gozenyama hotels in Okutama, Japan.

"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"We booked the Fuji View Room — great location! It’s only a 10-minute bus ride to the visitor shuttle bus station. The onsen was wonderful. After 3–4 days of sightseeing in Japan, my feet were pretty sore, and the onsen helped a lot."

"Nice location when sightseeing in the area. The AC did not work and would only output heat for all of the heating, cooling, and fan-only options. We struggled to open a window to get the temperature down. We messed up when booking a room and ended up with a room that didn't have a shower/bath."

"Nice view of Fuji mountain and pretty lake and changing trees color were beautiful Nice location for beautiful surroundings Nice public bath too"

"Very clean room, nice size, and easy to check in and out on kiosk."

"The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices. "

"Clean room ,convenient "

"Excellant stay will definitely coming bacl"

"Room was clean and staff were very friendly and super helpful "