Best Western hotels in Mt. Lemmon Scenic Byway, Arizona

"So surprised at how clean and new everything was."

"Broken items in room. Paid for pool view, more like a wall view."

"The hotel has aged, the rooms seem to be in a slow update. Little things like no drain plugs, scrapes on walls, mattress, door chipping, need to be updated. Internet in the farthest end of the hotel is weak or does not work. Breakfast is better than expected. Staff is very helpful and takes care of most issues they can."

"Yes perfect"

"These rooms are obviously usually rent by the hour. There was no blanket or comforter on the bed, JUST a sheet! Yes it was clean but very wrinkly. No chair, no trash can, one of the fire alarms was hanging off the wall and duct taped all around it, there were no wash clothes or hand towels and NO toilet paper. I had to go back to the front desk to get toilet paper. There’s a small microwave for everybody to use in the outside part of where you check in. The office has very thick bulletproof glass all around the window and the lobby is closed off. The people hanging around outside were very questionable. They have a gate that you enter a code to enter however everyone just goes in and out as it doesn’t work or the ‘guard’ isn’t around. I felt so unsafe and uncomfortable in the bed with nothing better sheet that I left by 10 PM and found another hotel! I do not recommend this Hotel and I reported it to Hotels.com that they shouldn’t even have it on their site."

"Comfortable stay"

"Super clean, staff was wonderful and great breakfast options. "

"Room was so cute, remodeled hotel has a darling 70’s retro vibe.staff was exceptional and the area for dogs was well maintained. Staying again on my return trip!"

"Nice staff"