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Reviews of Best Western Plus Hotel Erb

4 out of 5
Best Western Plus Hotel Erb
Posthalterring 1, Parsdorf, Vaterstetten, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 368 reviews" "
Rating 8 - Good. 132 out of 368 reviews" "
Rating 6 - Okay. 22 out of 368 reviews" "
Rating 4 - Poor. 6 out of 368 reviews" "
Rating 2 - Terrible. 1 out of 368 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, with a superb restaurant.
Stayed 1 night in Dec 2023

10/10 Excellent

Abhik Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Stayed 3 nights in Nov 2023
Response from Xenia Erb on 16 Nov 2023
Dear Abhik Kumar,Thank you for taking the time to write such a wonderful review about Best Western Plus Hotel Erb! We are absolutely thrilled you had an awesome experience during your stay with us and we appreciate your kind words.We strive to make every guest feel welcomed and taken care of during their stay and it means a lot to be able to deliver on that promise.We hope to see you again soon at Best Western Plus Hotel Erb!Sincerely, Xenia ErbThe Management at Best Western Plus Hotel Erb

6/10 Okay

Avi

Travelled with partner
Nothing
Stayed 1 night in Sep 2023
Response from Theresa Heidegger on 26 Sept 2023
Dear Avi, Thank you for taking the time to share your feedback about your stay at Best Western Plus Hotel Erb. We always welcome your detailed feedback to help us improve in the future. Sincerely, Theresa Heidegger Executive Assistang Best Western Plus Hotel Erb

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, modern, clean rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Ross

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff as usual. Always use this hotel when travelling towards Slovenia. Fantastic!
Stayed 1 night in Jun 2023

10/10 Excellent

RANBIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2022
Response from Janet Harrison on 20 Dec 2022
Sehr geehrte Damen und Herren, vielen Dank für die volle Punktzahl. Wir würden uns freuen, Sie mal wieder bei uns begrüßen zu dürfen! :)Mit freundlichen Grüßen Janet HarrisonEmpfangsleitung

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our nicest hotels. Staff was great. Facility was awesome. Restaurant was outstanding. This was during Octoberfest rates much cheaper than downtown more than covered the taxi fare into town.
Stayed 3 nights in Sep 2022
Response from Janet Harrison on 14 Nov 2022
Dear Steven, thank you very much for the final score and you kind feedback. We would be happy to welcome you again in our hotel!Kind regardsJanet HarrisonFront Office Manager

2/10 Terrible

Rasoul

Stayed 1 night in Jul 2022
Response from Christian Erb on 20 Sept 2022
Lieber Rasoul, schade für die schlechte Bewertung. Leider können wir ohne Kommentar von dir nichts nachvollziehen und gegenenfalls besser machen. Wir freuen uns auf Ihren nächsten Besuch im Best Western Plus Hotel Erb. Viele liebe Grüße aus ParsdorfChristian ErbBest Western Plus Hotel Erb München Parsdorf Almdorf Spa Almgrill Rosis Bar

8/10 Good

laszlo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Lukasz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was huge with big beds, bathroom, TVs and big balcony. Staff was very nice. The restaurant downstairs was also amazing and food was fantastic.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

IL, Tel Aviv

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, very good stuff, friendly and helpful. I will definitely come here again.
Stayed 1 night in Dec 2019
Response from Benedikt Bruning on 15 Jan 2020
Dear Guest, thanks for the full score. We´re looking forward to your next visit at Best Western Plus Hotel Erb. Many greetings from Parsdorf. Benedikt Bruning Executive Assistant

10/10 Excellent

johnbruns, pembroke pines florida 33026

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, good restaurant, good parking, good staff..
Stayed 3 nights in Sep 2019
Response from Benedikt Bruning on 15 Jan 2020
Dear Guest, thanks for the full score. We´re looking forward to your next visit at Best Western Plus Hotel Erb. Many greetings from Parsdorf. Benedikt Bruning Executive Assistant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning very Friendly professional thank you shalom!!
Stayed 13 nights in Sep 2019
Response from Benedikt Bruning on 15 Jan 2020
Dear Guest, thanks for the full score. We´re looking forward to your next visit at Best Western Plus Hotel Erb. Many greetings from Parsdorf. Benedikt Bruning Executive Assistant

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Benedikt Bruning on 17 Jan 2020
Lieber Gast, danke für die gute Bewertung. Wir freuen uns auf Ihre nächsten Besuch im Best Western Plus Hotel Erb. Viele liebe Grüße aus Parsdorf. Benedikt Bruning Assistent der Geschäftsleitung

8/10 Good

Koji

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay
This property is a nice property to stay for short-term. It's close to an outlet store, has an excellent restaurant inside the property, but the room is rather dated, I thought. Overall, it was a pleasure staying here and the associates were very courteous and nice.
Stayed 1 night in Sep 2019
Response from Benedikt Bruning on 15 Jan 2020
Dear Guest, thanks for the nice rating. We´re looking forward to your next visit at Best Western Plus Hotel Erb. Many greetings from Parsdorf. Benedikt Bruning Executive Assistant

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Awesome place to stay. Little outside of the city but easy train ride.
Stayed 2 nights in Sep 2019
Response from Benedikt Bruning on 15 Jan 2020
Dear Guest, thanks for the full score. We´re looking forward to your next visit at Best Western Plus Hotel Erb. Many greetings from Parsdorf. Benedikt Bruning Executive Assistant

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 1 night in Aug 2019
Response from Benedikt Bruning on 17 Jan 2020
Lieber Gast, herzlichen Dank, dass Sie sich einen Moment Ihrer Zeit nahmen, um uns auf Google zu bewerten. Unter 100% Zufriedenheit lassen wir unsere Gäste ungerne abreisen, daher würden wir uns sehr über ein ausführliches Feedback, zu Ihrem Aufenthalt bei uns freuen. Wir sind stets daran interessiert unsere Qualitätsstandards auszubauen und zu verbessern wofür Ihr Feedback unverzichtbar ist. Wir freuen uns auf Ihre Rückmeldung und wünschen Ihnen einen schönen Tag. Mit freundlichen Grüßen Benedikt Bruning – Assistent der Geschäftsleitung Benedikt Bruning Assistent der Geschäftsleitung

10/10 Excellent

Magdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Fit our criteria to be a good hotel away from the city.
Stayed 3 nights in Aug 2019

10/10 Excellent

BEMN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from Munich. Staff was friendly and helpful, dining was good. We had dinner several times and were quite pleased. The breakfast buffet was fabulous. Only thing that could be better was the AC didn’t cool well. Luckily, the weather was cool enough that we opened the windows and were fine.
Stayed 4 nights in Aug 2019

8/10 Good

Iuliana

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very posh feeling to this property. Parking area is small, but the hotel climate makes up for it. Lovely decor, attentive staff, updated facilities. Snack and citrus water in the lobby daily. Phone charging station near the bar. Mini fridge in the room. Air-conditioning, although we could not figure out how to make it stay on continuously, and had to use the timer. Handicap-accessible room had an excellent no-threshold shower with double glass folding doors. Best accessible shower I have ever seen. Japanese style toilet/bidet. This property was slightly hard to find a short way off of the highway, but it was worth it. Best hotel we’ve used in Germany.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quality furnishings, very good restaurant, pleasant and attentive staff. Definitely stay again.
Stayed 1 night in Apr 2019
Response from Christian Erb on 29 May 2019
Dear Glenn, thanks for you review. Hope to see you soon.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Christian Erb on 29 May 2019
Dear Cheryl, thanks for your review. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Veronika Großmann on 21 Mar 2019
Guten Tag, danke für die volle Punktzahl. Viele liebe Grüße aus Parsdorf Veronika Großmann Assistentin der Geschäftsleitung Best Western Plus Hotel Erb München Parsdorf Messe | Tagung | Almdorf Spa | Almgrill

6/10 Okay

Verified traveller

Liked: Cleanliness
The bar was nice, expensive, but nice. It is close to some decent restaurants as well.
Stayed 1 night in Oct 2018

8/10 Good

Randy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19 KM from downtown Munich, however they provide good information on local public transit. It is a very short walk to bus, short ride to train(S-Bhan) not so bad ride on train into Munich. total round-trip cost $12 euros. Overall a good hotel with on site bar/pub and restaurant.
Stayed 5 nights in Sep 2018

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Oktoberfest!
The hotel was perfect, the rooms were clean and comfortable and the shower had great water pressure. The sauna was incredible! Would definitely go back!
Stayed 2 nights in Sep 2018

10/10 Excellent

Hanjun, nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Nice staff and facilities. The restaurant is also good
Stayed 1 night in Aug 2018

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Fantastic staff, very friendly and handled multiple people at once without me feeling wanting more time or attention. Restaurant was a pleasant surprise as was the spa and gym.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Michael, Beach Park

Liked: Room comfort
Disliked: Staff & service
To much work
Overall the hotel was average, with the exception of the personell in the morning. I asked if a package can be shipped out and the staff told me that would be too much work for her so the package could not be send.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, warm, comfortable rooms, great staff
Nice hotel in remote town. Helpful and friendly staff. We stayed here while visiting Munich, it's a long way pt but public transport is cheap and regular. You can buy family all day pass for €16 for up to 5 persons. Some shops close by
Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
stay away from rooms on upper floor
i was probably unfortunate to gwt room 409. it is the attoc and therefore 50% of the room has a slanted ceiling due to the roof, and you cannot stand up. the room, already small to begin with, becomes unisable fpr half. very unpleasant. secondly, to get to it, i had to walk to a distant part of the hotel, where a secondary elevator takes you to the attic after a long long walk through hallways. if you have 2 luggages and carryon like me it is a nightmare. had it not been for this it would have been a mediocre hotel. the parking is open and not secure. and the decor is not really modern. only positive note is the breakfast which is nice.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay to visit Munich.
Nearest rail station 2KM served by buses every 20 minutes or easy parking if you have a car. 20-25 minute rail trip into the city center. Hotel serves a good breakfast and evening meals. Staff friendly and helpful.
Stayed 2 nights in Aug 2017

10/10 Excellent

Endre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel for a good night's rest
It was a pleasant stay. The room is big and cosy, bed is OK as well. Several kind of pillows with various herb and other filling are available on request. Minibar (a bit pricey), that can be used to chill own drinks as well, 40" TV, but mostly German language programmes available. Air-conditioning for the hot summer days, Nespresso machine with free capsules for caffee and hot chocolate. Local area is perfect or shopping. The hotel is on one side of a big Outlet center with ample number of shops. Dining out is a bit more problematic, but who likes the Asian cuisine, can find an all-you-can-eat or a'la carte Chinese-Japenese-Thai-Wok-Sushi-Etc. restaurant 5 minute away (and a McDonald's :-)). The hotel has it's own restaurant as well, though I did not try. WiFi is also good, ample bandwidth is available all the time, no net lag.
Stayed 3 nights in Jun 2017

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Visiting local company

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice Size Room
Very quiet. Need a car. Comfortable bed. Nice size room. Recently refurbished to good standard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alois, Athens, GA, USA

Liked: Cleanliness, property conditions & facilities
Good deal with minor flaws
Our room in the top floor under the roof of the hotel was nicely decorated but it took time to get used to the partly oblique room walls against which I hit my head twice. Breakfast was excellent with a lot of variety. I could not obtain a local map showing the hotel location and the receptionist's information regarding the best highway exit to reach the hotel was evasive and turned out to be incorrect.

8/10 Good

Antony, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot in Erb
Great place close to Munich airport - Reasonable rates with good food and drinks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Briliant stay,fantastic time .
Very clean room,comfortable bed. Good shower ! We had a fantastic food in the restaurant and not too expencive considering hotel restaurant. Staff is very nice and friendly. Lady who check us in was soo nice and friendly , we also have early check in with no problem. Many thanks.

10/10 Excellent

Raphael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming hotel
Welcoming hotel/staff. Great for all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jojosan, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Outlet mall and bus station.
Great staff and very helpful. Breakfast is pretty good, a lot of food and variety. Walking distance to bus station and Outlet mall. Close to the metro station.

10/10 Excellent

Scott, Danbury, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel so close to Munich for EXPOs
we were at an EXPO in Munich and this hotel is conveniently nearby and such a pleasant surprise

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jochen, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice business hotel with wellness until midnight
Very nice hotel with good wellness center, restaurant and bar. Wellness center is open until midnight! Excellent for business travelers.