Municipio Consuelo Hotels

"Excellent property very clean beautiful and spacious rooms impeccably maintained. Excellent staff very prosional and exceptional attention yust need more variety in food snaks for kids and more restaurants"

"Yes"

"Where to start?! The staff was incredibly rude. We watched the front desk staff stand there elbowing each other over who would acknowledge us. They were rude and completely ignored our simple requests for the basics. We struggled to get a glass of water or cutlery throughout the entire trip. Our fridge didn’t work. The air conditioning went out. The tv didn’t work. The toilet flooded. When we visited the A La Cart restaurants, the waiter forgot our children’s food so we sat for 45 minutes while they tried to scrounge up their mac and cheese. By the time it came, our meals were stone cold. No apologies came and they were visibly annoyed to serve us. Our second restaurant experience resulted in all four of our meals coming completely wrong. We all got meals we didn’t order. This place is in horrible condition. Dead bugs and what looked like blood smears on the walls that were left there for the entirety of our trip.Cracks in the ceiling, dirty, and unkept. Our sheets were never changed and when we asked the front desk for towels, it took hours! Don’t waste your money here! I wouldn’t stay here again for free!"

"The breakfast and dinner buffets were incredible offering a great selection of food that were all very delicious. Especially the desserts for me personally "

"El baño no estaba limpio, no avía cafetera"

"Service is extremely great the staff is AMAZING. Clean room and tranquility. Great breakfast choices and well prepared. I highly recommend this hotel."

"No and yes"

"Excellent place "

"The food was ok , the room big and very comfortable "