Munroe Falls Hotels

"Too loud Ice machine was noisy People above me could be heard when walking"

"Rude staff"

"The lobby was really nice and clean. The hall carpet and elevator tile was filthy. The drawers in the chest of drawers in our room would not stay closed. This caused a safety issue during the night. When walking to the restroom, the drawers would be in the walkway. I hit the top drawer with my arm. Other than the drawers, the room was nice. The shower head was great."

"Check in was fast, the gentleman working the front desk was very friendly & helpful regarding restaurants and gas stations. Our bed was comfortable, our room was clean, and breakfast was well stocked."

"Breakfast as usual, excellent!!! Appetizers for guests not as good as it used to be. Stale chips. The smallest cups possible for a soda pop during appetizers. Went over to bar to get a soda pop during appetizer time, and he wouldn’t serve me. Told me to get it across the way, kitchen area. Where they have the itsy bitsy cups. (About the size to rinse your mouth out w mouth wash). All the while adults had their young kids that were being served non alcoholic beverages (which they quickly said they were paying customers). Please explain to me????? I’m dazed and confused!!! I come and stay at the place several times a year. The front desk people recognize me. I’m no body special but I do expect respect."

"I didn't realize that they didn't serve a complimentary breakfast until we got there"

"Clean room"

"Our room was clean, the hotel staff was helpful and friendly. Breakfasts were good, plenty of food and things were stocked and clean. I couldn't access the pool with my key card. The workout room was adequate, not super clean and the TV wouldn't come on."

"Feels like you are home! The staff is attentive and always so helpful. I love staying here."