In-room safe, free WiFi, bed sheets, wheelchair access

Reviews of Southern Star Inn

2.5 out of 5
Southern Star Inn
504 E Main St, Murfreesboro, NC

Reviews

6.6
Rating 10 - Excellent. 18 out of 82 reviews" "
Rating 8 - Good. 27 out of 82 reviews" "
Rating 6 - Okay. 9 out of 82 reviews" "
Rating 4 - Poor. 15 out of 82 reviews" "
Rating 2 - Terrible. 13 out of 82 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Davita

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was located closely to the university. It was an extremely convenient location. I did not like the staff experience that i encountered upon arrival. He was not welcoming. He presented a room that was not cleaned. The linen was not clean and had cigarette burns on it. The bathroom was filthy and he declined to clean initially. My family and i went to the Dollar Tree on Main Street to purchase our own cleaning products. Once night came, the facilty has a large watchdog that is extremely big and intimdating. He barks extremely loud. It interrupts the peace. We checked out early as a result of our terrible experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

louis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Mar 2024
Response from Prushat on 19 Mar 2024
Thank you for staying with us

2/10 Terrible

Bryant

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like it
Stayed 1 night in Mar 2024
Response from Prushat on 19 Mar 2024
Thank you for staying with us

6/10 Okay

Anthony

Stayed 2 nights in Nov 2023

8/10 Good

Vivian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Prushat on 5 Dec 2023
Thank you for staying with us.

6/10 Okay

Mary

Stayed 1 night in Oct 2023
Response from Prushat on 5 Dec 2023
Thank you for staying with us.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Prushat on 5 Dec 2023
Thank you for staying with us.

8/10 Good

Selina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Prushat on 5 Dec 2023
Thank you for staying with us.

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely outdated and run down. The phone was disgustingly filthy! The floors looks clean - walk around in your socks and discover how gross they were. The towels were the thinnest I have EVER had and they left a residue on my skin. Same with the bedding - very thin and not soft - outdated.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for
First let me say the Staff was Friendly and helpful. If you are expecting a Hotel that leaves you "Mints on the Pillow" this is not the Hotel for you. It is the most basic hotel on the planet. It is a room, with Air-conditioning and heat, one towel, two washcloths, and a roll of toilet paper. The bed was a bed, clean sheets, but after a long day .... who cares. Parking was not the best. The parking lot was "Full" of heavy construction trucks and there equipment. The hotel was full of construction workers, who were polite. They even offered food from their grills which were in the parking lot. By 5 am the parking lot was empty. If you like music... all the better, you can hear the other guests music 2 rooms away. I got exactly what I paid for.
Stayed 3 nights in Sep 2023

6/10 Okay

Suzanne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Okay for cheap
Stayed 2 nights in Aug 2023
Response from Prushat on 27 Aug 2023
Thank you for staying.

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross !!! Keep going !
Terrible stay and overpriced! The shower still had used soap and empty shampoo bottles indicating it wasn’t cleaned ! We decided not to shower ! And the body hair was everywhere! Gross ! Ice machine didn’t work! Smelly and dirty outside . Noisy guests ! Old blankets with lots of burn holes ! I sprayed Lysol everywhere and wiped down everything with Lysol wipes .. we were exhausted and just dealt with it . Not worth the money we paid ! And the ridiculous charge for the pet fee! I don’t mind paying a pet fee , but not being ripped off . This place is gross and the health department needs to shut it down !
Stayed 1 night in Jul 2023

4/10 Poor

Lucinda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t stay here !!
The hotel was in a unsafe area. The room smelled like cigarettes. The room stated that it could fit two people but this room was the size of a matchbox. We had to ask for towels and wash clothes, and tissue. The room has an windup air conditioning unit and in the day time the sun pierce through a small holes in the window. Our room door wouldn’t lock so anyone could just walk in our room at anytime, and I found out that a young lady overdosed at the hotel. This place is terrible!!
Stayed 4 nights in Jun 2023
Response from Prushat on 27 Aug 2023
Your room booking was for a single bed which is meant for one person only, We fixed the lock to your satisfaction and you confirmed when it got fixed, You also said no moving to a different room upon our offer as it was all okay according to you. Some factors are beyond the control of motel management. TC

2/10 Terrible

Vera

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Room…Do Not Stay Here!
I reserved this room for my siblings and their room was in the same condition as my double double room. Filthy!! Bedding was dirty. Housekeeping didn’t want to provide fresh clean bedding until they “saw proof” of dirty bed linen. Dust and dirt on walls and caked on baseboard. Shower floor was dirty with mildew all over shower curtain. Afraid to let it shower curtain touch them.
Stayed 2 nights in Jun 2023

2/10 Terrible

Vera

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy! Call Health Department ASAP!
The room looked as if it had not been cleaned in a very long time. There was a lot of dirt and dust build up all along baseboards. I had to clean sink, toilet and shower the best I could using disinfectant cleaning wipes and they ended up a yellow brown color when I finished. Bedding had hair and stains on it. Shower fixtures were not secured to shower wall. Shower curtain was full of mildew and we were afraid to touch it. We were afraid to lay directly in sheets and blankets. Washcloths were dingy with dark stains (thankfully we traveled with our own).
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeremy

Stayed 4 nights in May 2023
Response from Prushat on 14 Jul 2023
Thank you for staying with us.

8/10 Good

Sameera Jayanath

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Traveled with family and room was good.
Stayed 1 night in May 2023
Response from Prushat on 14 Jul 2023
Thank you for staying with us.

8/10 Good

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Prushat on 6 May 2023
Thank you for staying with us.

10/10 Excellent

Karen

Stayed 2 nights in Nov 2022
Response from Prushat on 2 May 2023
Thank you for staying with us.

10/10 Excellent

Colleen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to Chowan University and we could walk to places to eat. Room was clean. I know the hotel is a bit older but it appears some updates have been made. Has a refrigerator and microwave in the rooms.
Response from Prushat on 19 Apr 2023
Thank you for staying with us.

10/10 Excellent

Ana

Stayed 1 night in Mar 2023
Response from Prushat on 1 Apr 2023
Thank you for staying with us.

8/10 Good

Robert, Alpharetta

Business traveller
Liked: Cleanliness, staff & service
Room was clean, the hallway was not.
Stayed 1 night in Feb 2023
Response from Prushat on 1 Apr 2023
Thank you for staying with us.

10/10 Excellent

Roger Gore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside the room and around the property. The front desk has great customer service and very accommodating! I'm in town on business and haven't been disappointed!!!❤️
Stayed 1 night in Feb 2023
Response from Prushat on 1 Apr 2023
Thank you for staying with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Prushat on 1 Apr 2023
Thank you for staying with us.

10/10 Excellent

Angie

Stayed 1 night in Feb 2023
Response from Prushat on 1 Apr 2023
Thank you for staying with us.

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely terrible. The blanket was dirty
Stayed 2 nights in Jan 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2022

4/10 Poor

Tyler

Response from Prushat on 5 Dec 2023
Thank you for staying with us.

10/10 Excellent

TONY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022
Response from Prushat on 8 Dec 2022
Thank you for staying with us.

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly office staff.
Stayed 1 night in Oct 2022
Response from Prushat on 27 Oct 2022
Thank You for staying with us.

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean smelled fresh in room
Stayed 2 nights in Oct 2022
Response from Prushat on 14 Oct 2022
Thank you for staying with us.

8/10 Good

Timothy

Liked: Staff & service
Stayed 2 nights in Aug 2022
Response from Prushat on 8 Sept 2022
Thank you for staying with us.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hell
The worst facility ever booked thru Hotels.com. Water leaking from adjoining unit.....flimsy door look. Avoid at all costs.
Stayed 1 night in Mar 2022
Response from Prushat on 10 Oct 2022
We do not have adjoining rooms and all doors are new. Thank you

6/10 Okay

Timothy

Business traveller, Travelled with partner
Liked: Staff & service
Friendly staff, convenient location, room could have used a little help.
Stayed 1 night in Aug 2022
Response from Prushat on 6 Aug 2022
Thank you for staying with us.

8/10 Good

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2022
Response from Prushat on 11 May 2022
Thank you for staying with us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
My experience was good. It was a little small and it is older but I was comfortable and had plenty of electrical outlets. The gentleman managing the motel was very nice and very helpful. This is no frills but worth the money.
Stayed 3 nights in Apr 2022
Response from Prushat on 7 May 2022
Thank you for staying with us.

4/10 Poor

Edward L

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Prushat on 9 Mar 2022
Your opinion counts and we shall try to improve. Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was rather small and tight!
Stayed 1 night in Nov 2021
Response from Prushat on 10 Nov 2021
Thank you for staying with us.

8/10 Good

Maxie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ownership of this hotel has made all the necessary changes to make this a very pleasant place to stay. I slept well, watched great tv, and had an awesome shower.
Stayed 2 nights in Nov 2021
Response from Prushat on 10 Nov 2021
Thank you for staying with us.

8/10 Good

Mia

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed, nice bathroom. AC/heat worked good
Stayed 1 night in Nov 2021
Response from Prushat on 10 Nov 2021
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Chowan University!
Excellent location that let us visit the campus and walk around the town. It saved us from doing a lot of extra driving!
Stayed 2 nights in Oct 2021
Response from Prushat on 10 Nov 2021
Thank you for staying with us.

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been bitten in the room several times by aome unknown bug. My fave was bit atleast 3 or 4 times and my hands and arms. My eye is now almost swollen shut. After addressing this at the front desk i was told no refund and basically laughed at for even thinking such a thing. By his nonchalant attitude it seems this has been an issue before. I would suggest another place to stay. Day 2 and my eye is still swollen and bites marks are still very red hurt.
Stayed 1 night in Sep 2021

2/10 Terrible

Phatima

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The picture that they’re advertising is false wouldn’t stay there again.Needs a lot of upgrading poorly staff I just won’t recommend that motel for stay.
Stayed 1 night in Aug 2021

2/10 Terrible

Marie A

Stayed 1 night in Aug 2021

10/10 Excellent

Christopher

Stayed 1 night in Aug 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and we were very impressed.
Stayed 1 night in Aug 2021
Response from prushat on 30 Aug 2021
Thank You for staying with us.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Star is a star in my book!
Perfect location for the Watermelon Festival! We walked everywhere. Very nice check in experience, very comfortable beds!
Stayed 1 night in Aug 2021
Response from prushat on 12 Aug 2021
Thank You For Staying With Us

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old property with some updated items (flooring) No trashcan in room No closet or wardrobe to hang clothes-hooks on the wall Very noisy air conditioner
Stayed 3 nights in Jul 2021
Response from prushat on 12 Aug 2021
Thank You

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great employees.
Stayed 1 night in May 2021
Response from prushat on 2 Jun 2021
Thank you for staying with us. See you soon again.