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Reviews of B&B Villa Alma

3 out of 5
B&B Villa Alma
45 Dunantstrasse, Muri bei Bern

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful but shared bathroom was a problem. Also kitchen could accommodate 2 people at a time so you need to wait.
Stayed 1 night in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your feedback.

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback

8/10 Good

Dr Dennis Hock Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice villa stay
Villa was nice and comfortable. Only problem is when sharing toilet , hotel guests left door closed and lights on. So we couldn't know if toilet was still occupied or not. Should have a sign up to tell guests to leave door open and lights off after use. One carton of orange juice to be shared by guests from 3 rooms is definitely not enough for breakfast. Maybe should provide orange juice in individual packets. Otherwise room is comfortable.
Stayed 3 nights in Jul 2019
Response from Claude on 30 Jul 2019
Thank you very much for Your estimated feedback. We take consideration of Your inputs.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the different themes for the rooms, and how accommodating they are :)
Stayed 1 night in Jun 2019
Response from Claude on 2 Jul 2019
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunbity to welcome you another time in the future.

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
Wow wow wow, if you want to fall in love with Bern then staying here is a MUST! It’s a stunning house, your room is beautiful, the garden is incredible and the breakfast, staff and everything is truly amazing! You feel like you live in Bern! There’s a bike rental just up the street and my husband and I biked the entire time!
Stayed 1 night in Jun 2019
Response from Claude on 2 Jul 2019
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunbity to welcome you another time in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and really close to the tram station that is only a ten min ride to the city center.
Stayed 1 night in Apr 2019
Response from Claude on 30 Apr 2019
Thank you for Your estimated feedback. It has been our pleasure to welcome you and we would be very pleased to welcome you another time in the future.

10/10 Excellent

Perry, Ottawa Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was excellent a real gem that I will be sure to return to. Thank you!!
Stayed 3 nights in Nov 2018
Response from Claude on 19 Dec 2018
Thank you very much for Your highly appreciated Feedback!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy happy
Great host, wonderful place and lovely surroundings. Very happy
Stayed 1 night in Oct 2018
Response from Claude on 8 Nov 2018
Thank you very much for Your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to welcome you again in the future.

10/10 Excellent

Bruce, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
No private bath but was a very nice hotel. Staff very friendly.
Stayed 1 night in Oct 2018
Response from Claude on 26 Oct 2018
Thank you for Your highly estimated feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you another time in the future.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun local spot in Bern
It was a great part of the city because you are staying where all the locals live. It was very easy in and out and also the transportation to the city was simple and quick.
Stayed 1 night in Sep 2018
Response from Claude on 13 Sept 2018
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you..

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
All details for arrival are well thought of, but the absence of staff to receive us and during our stay is deplored. The breakfast is rather mediocre, and the breakfast room is too tiny for more than 2 people at a time. Sharing one bathroom with 6 different guests is also an arduous experience
Stayed 2 nights in Jun 2018
Response from Claude on 19 Jul 2018
Thank you for your Feedback. It has been our pleasure to welcome you and we hope to have the oportunity to welcome you another time in the future.

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Claude on 4 Jun 2018
Thank you for Your estimated Feedback! It has been our pleasure to welcome you.

10/10 Excellent

anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay.
We stayed there for a night, and it was a comfortable stay. Rooms was good, washroom was clean, parking just outside the hotel. Breakfast was ok. There were hardly any vegan options. They didn't ask for our preference, and prepared the non-veg breakfast that was kept in the fridge. Apart from breakfast everything was good.
Response from Claude on 10 May 2018
Thank you for Your highly appreciated feedback! It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you again in the future.

10/10 Excellent

shahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Long story short, this is the loveliest B&B I have ever stayed in... and it was better than 90% of the hotels I have ever stayed in... There was no member of staff when we arrived, but EVVVERRYYYTHING was prepared for us... worth every penny
Response from Claude on 10 May 2018
Thank you for Your highly appreciated feedback! It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay. Great value, in a quiet neighborhood.
Stayed 3 nights in Oct 2017

10/10 Excellent

Marianna

Stayed 1 night in May 2022
Response from Claude Neumeyer on 24 May 2022
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Gregor Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, hilfsbereit, zuvorkommend und kinderfreundlich! Besten Dank
Stayed 2 nights in Apr 2022
Response from Claude on 20 Apr 2022
Vielen Dank für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu können und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu dürfen.

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super établissement très propre et bien aménager. La chambres était parfaite.. le déjeuner tip top aussi.. la maison est très bien placé pour se deplacer ville..
Stayed 1 night in Nov 2021
Response from Claude Neumeyer on 15 Nov 2021
Merci pour votre retour très apprécié. Ce fut un plaisir pour nous de vous accueillir et nous serions très heureux de vous accueillir à nouveau une autre fois.

4/10 Poor

Irmi

Travelled with family
1 Bad incl WC für 3 Zimmer ( 7 Personen) ist nicht ausreichend
Stayed 1 night in Oct 2021
Response from Claude Neumeyer on 8 Nov 2021
Danke für Ihr Feedback. Wir bedauern Ihre Erwartungen nicht erfüllt zu haben.

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Claude Neumeyer on 18 Oct 2021
Vielen Dank für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie bei uns begrüssen zu dürfen und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu dürfen.

10/10 Excellent

Desirée

Stayed 2 nights in Sep 2021

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Claude Neumeyer on 22 Jul 2021
Danke für Ihr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu dürfen und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu können.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Claude Neumeyer on 22 Jul 2021
Danke für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu dürfen und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu können.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr unkompliziert...
Stayed 1 night in Jun 2021
Response from Claude Neumeyer on 24 Jun 2021
Danke für Ihr geschätztes Feedback. Es war uns eine Freude Sie willkommen zu heissen und wir würden uns sehr freuen Sie ein Andermal wieder begrüssen zu dürfen.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkomplizierte Abläufe bei Zimmerübergabe. Gute Zufahrt. Ruhig gelegen.
Stayed 4 nights in Jan 2021
Response from Claude on 3 Mar 2021
Vielen Dank für Ihr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu können und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu dürfen.

10/10 Excellent

Elkour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Claude on 3 Mar 2021
Vielen Dank für Ihr sehr geschätztes Feedback. Es war uns eine Freude Sie begrüssen zu dürfen und wir würden uns sehr freuen Sie ein Andermal wieder willkommen heissen zu können.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Claude on 30 Sept 2020
Thank you for your appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhige Lage in einem schönen Wohnviertel, gut und schnell mit ÖV erreichbar.
Stayed 2 nights in Mar 2020

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Mägdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Claude on 24 Dec 2019
Thank you for Your highly estimated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Claude on 29 Nov 2019
Thank you for your appreciated feedback

8/10 Good

Soohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하게 지내다가 가요
불편 사항 있을때 전화를 바로바로 받아주세요. 에어비앤비 같은 시스템인데 편하게 있다가 갑니다. 쉐어 공간 사용할때두 부딪힘 없이 편하게 썻어요. 화장실 진짜 개끗하고 방고 청결합니다. 다만 옆방에 말소리는 정말 잘 들리니까 참고하세요. 시내로 나가는 버스가 있어서 숙소에서 정류장까지 걷는것 포함 15분-20분 예상하시면 됩니다. 가까워요. 근처에 미그로랑 쿱도 있어서 집에 들어갈때 먹을꺼 사서 들어가면 됩니다.
Stayed 2 nights in Oct 2019
Response from Claude on 17 Nov 2019
Thank you for Your estimated feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la pulizia e i dettagli della camera .La colazione perfetta
Stayed 2 nights in Aug 2019
Response from Claude on 7 Oct 2019
Thank you for Your highly appreciated feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Claude on 19 Jul 2019
Thank you for your appreciated feedback

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
大きな問題がふたつ：①ルームキーを受け取るためのキーワードが直前に知らされるため、旅行で移動中も常にメール等が受け取れる人だけが利用可能　②３室 約７人の宿泊者に対して バスルーム兼用のトイレが１室のみのため、長時間待たされ、自室では水すら使えないという、スイスではほぼあり得ない環境。これでよい人のみが予約すべき例外的なB&B
Stayed 2 nights in Jul 2019
Response from Claude on 19 Jul 2019
Thank you for your appreciated feedback

10/10 Excellent

Kaz, Osaka Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルというより、別荘の一室を借りる感じ。スイスで暮らしている感じを少し体験できます。 場所：ベルン中心からトラムで15-20分。トラムから2-3分ほど歩く。トラムはひっきりなしに来るので不便はない。ベルンパスが部屋に用意されているのでトラムは無料で乗れる。 周辺：日本の感覚だと高級住宅街。別荘が集まっている地域なのかもしれない。すぐ近くに美しい公園があり、スイスの山々を向こうにのぞみ、のんびりとと散歩ができる。観光地でもないので歩いているのは地元の人のみ。トラム駅にはブーランジェリーやスーパーもあり買い物も困らない。 部屋：客室は3部屋。共同のトイレとバス、台所がある。部屋はかなり広く、清潔で快適。冷蔵庫はないがミニバーはある。窓から庭が見える。共同のトイレとバスも清潔で広い。3部屋しかないので多少待つ場合もあったが、困るほどではない。台所は冷蔵庫、電子レンジ、IHコンロ、トースター、カフェマシン他フライパンや食器など必要なものは全部揃っていて、自分で料理が可能。朝食は毎日冷蔵庫に簡単なハム、チーズ、ヨーグルトなど用意しておいてくれるので、勝手に食べる方式。りんごやチョコなど自由に食べれるものもある。庭にはベンチとテーブルもあり、自由に使える。 チェックインは電話をかけて、自分の部屋キーが入っているポストの暗唱番号を教えてもらうというもの。ちょっと戸惑いましたが、電話の対応は丁寧でした。※玄関にそれ用の電話も用意してくれているので、困ることはないかと思います。 総合的に大満足。ベルンへ行った際はまた泊まりたいです。
Stayed 2 nights in Jun 2019
Response from Claude on 19 Jul 2019
Thank you for your highly appreciated feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Claude on 2 Jul 2019
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunbity to welcome you another time in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошо
Один минус это общая ванна и туалет, а так всё отлично
Stayed 2 nights in May 2019
Response from Claude on 2 Jul 2019
Thank you for your highly appreciated Feedback. It has been our pleasure to welcome you and we would be very pleased to have the oportunbity to welcome you another time in the future.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlsein in Wohnquartier
B&B ohne Reception, aber alles wunderbar organisiert, liebevoll bereitetes Zimmer, gerne wieder.
Stayed 1 night in Dec 2018
Response from Claude on 21 Dec 2018
Vielen Dank für Ihr geschätztes Feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una casa preciosa. En medio de un pueblecito
Muy buena la estancia, se está de maravilla en villa alma. No hay objeciones. Desayuno super rico y estupendo y habitación comodisima y con muy buen gusto para la decoración. Repetiría sin dudarlo.
Stayed 1 night in Sep 2018
Response from Claude on 24 Sept 2018
Muchas gracias por su apreciada respuesta. Ha sido un placer darle la bienvenida y estaremos encantados de tener la oportunidad de darle la bienvenida en otro momento en el futuro.

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottimo da tutti i punti di vista, casetta tipica e accogliente in zona comoda e tranquilla. Super raccomandato.
Stayed 1 night in Jul 2018
Response from Claude on 25 Jul 2018
Thank you for Your estimated feedback. it has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you another time in the future.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo przyjemne miejsce. Dostępne wszystko co trzeba. Jedyny minus to skromne śniadanie w malutkiej kuchni.
Response from Claude on 10 May 2018
Thank you for Your highly appreciated feedback! It has been our pleasure to welcome you and we would be very pleased to have the oportunity to welcome you again in the future.

8/10 Good

Piero, SG, CH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges B&B an guter Lage
Das B&B ist per ÖV gut erreichbar unud liegt ca 15min vom Staddtzentrum entfernt. Die 3 Zimmer waren bei unserem 7 tägigen Aufenthalt meist alle besetzt. Spätes Eintreffen der Gäste kann je nach Verhalten etwas die Nachtruhe stören. Minibar vorhanden. Bademantel, Schirm um Reisföhn ebenfalls vorhanden. Zusätzliche Kaffemaschine im Zimmer.
Stayed 6 nights in Feb 2018

10/10 Excellent

Felix, Mannheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superschönes B&B in Bern
Das B&B Villa Alma liegt wunderbar gelegen etwas außerhalb der Innenstadt, aber dennoch in traumhafter Nähe zu allem, was man in Bern gesehen haben muss. Es ist super gepflegt und unglaublich liebevoll eingerichtet. Man teilt sich die Etage mit zwei anderen Zimmern, hat aber dennoch genügend Privatsphäre. Insgesamt eine wunderschöne Unterkunft!
Stayed 1 night in Oct 2017

8/10 Good

Willi, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very clean, phantastic service.
Great rooms, very clean, phantastic service. free bus and tram ticket, not far from the city, big room.
Stayed 1 night in Aug 2017
Response from Claude Neumeyer on 11 Sept 2017
Thank you very much for your estimated Feedback. It has been our pleasure to welcome you.