Muszyna Holidays

What a beautiful hotel. The receptionist was welcoming and spoke perfect English. The decor with the mix of old and new was really well done, fresh and spotlessly clean. Nice touches with cups and saucers, iron, safe and a long shoe horn i didn't know I needed in my life until now!! We enjoyed the sauna which was free to use. Brilliant location to explore the old town and elsewhere in Krakow. Would definitely stay here again.

Lovely rooms staff and breakfast fantastic

Clean room, comfortable bed, good choice for breakfast and friendly, helpful staff. Hotel in a quiet street but within 2mins of main square and 10mins from main train station, 25mins from airport. Wouldn't hesitate to recommend and would definitely choose again if returning to Kraków.

The rooms were very clean, and the staff was very polite, but to call it a five-star hotel, I think is stretching the point. It's more like 4.5 stars. It doesn't quite come off as a five-star hotel. Location was good, but several little things didn't work out for us. For example, we couldn't get into our room because the card didn't work. When they fixed that and gave us a key and a card, it still didn't work. It was little things like that that didn't live up to the hype. We had an issue with the car on arrival. The manager was very helpful and gave us a free ride back to the airport when we left.

The room was spotless. The location, very central and walkable. I slept well. The only drawback was related to the location of my room--it was adjacent to the busy reception office. However, two doors separated me from it and the room itself was relatively quiet.