Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We received a call that the elevator was out 4 days before we were to leave for the trip. Had I known this 7 months ago when we booked the trip, or when we had time to cancel to look elsewhere, we would have. We had two small kids; and my mother in law who is in need of a knee replacement walking up about 6 flights of stairs up and down all week with luggage, groceries & just to get to and from. We tried to get ahold of the property manager, & we look for the number on the fridge- turns out was not updated and we called a past property manager who retired 4 plus years ago. The vaccum we had, didn’t have the canister so if we were to use it we would just be spraying sand & crumbs everywhere. The door to get to the balcony was impossible to open/shut and it became inaccessible by the middle of the trip. Was very disappointed since we stayed last year at Ocean Terrace & it was amazing. unfortunately We will not be returning because of the way we were treated by property management once we just happened to run into him one day in the parking lot & how we were not told in time about the elevator being broken & had been for months.