Property grounds

Reviews of Hyatt Place Mystic

3 out of 5
Hyatt Place Mystic
224 Greenmanville Ave, Mystic, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1004 reviews" "
Rating 8 - Good. 250 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Price

Travelled with partner
Just awesome as usual!
Stayed 1 night in May 2024

8/10 Good

Melinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room in a good location. My only issue was the bed was reallyyyyy hard. I woke up with a really sore back from how hard it was. My insides still feel bruised but I suppose some people like sleeping on a rock, I prefer sleeping on a cloud. Other than that, it was great. Good breakfast, friendly, helpful staff.
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Melinda, we're glad to hear you enjoyed the cleanliness, location, and breakfast at Hyatt Place Mystic. Thank you also for your kind remarks about our team members. We understand the firmness of the mattress may not have been to your preference and assure you we're committed to finding accommodations that match guest comfort preferences. We hope to see you back soon, allowing us to better meet your individual comfort needs.

8/10 Good

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks new and the rooms are very spacious. The breakfast they offer is so/so.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Alla, thank you for choosing to stay at Hyatt Place Mystic. We are delighted you appreciated the contemporary design and generous space in our rooms. Your comments about our breakfast will be used to revisit the offerings and make enhancements as needed. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was 5 mins.away from downown. Clean and good breakfast.
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Mercedes, it's wonderful to hear you found the Hyatt Place Mystic conveniently located and appreciated our cleanliness and enjoyable breakfast. We're thrilled you had such a positive stay, and look forward to your next visit.

10/10 Excellent

Jesse

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Thank you for the amazing rating, Jesse!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Mystic soon!Thanks again for leaving your feedback!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Daniel, we are thrilled to hear that you enjoyed the breakfast at Hyatt Place Mystic. Our team members work hard to offer delicious meals to start off your day strong. We hope to welcome you back for another fantastic experience!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, the staff was very nice and room was new. Breakfast was nice but you need to have some muffins or danish.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Michael, we're thrilled that your stay at Hyatt Place Mystic was an enjoyable one and appreciate your kind remarks about our refurbished rooms and friendly team members. We've taken note of your suggestion for enhancing our breakfast offerings with muffins or danish pastries. We look forward to welcoming you back for another stellar experience.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, very clean. Parking and location are good. Bed was a little stiff for me; breakfast seating very limited, so we took our food back to our room. Fitness area very, very, small. Would stay again.
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Erin, it's great to hear that you had a positive experience at Hyatt Place Mystic. We're glad our team members' kindness, cleanliness, convenient parking and good location all added to your experience. However, we take note of your feedback about the comfort of the bed, breakfast seating availability, and size of the fitness area. Your suggestions are important for us to continue improving guest experiences. We look forward to your next stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Thank you for the perfect rating, David!We are very pleased to hear that you had a wonderful stay at Hyatt Place Mystic. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Janel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, modern, comfortable, convenient, and the ample amount of parking. I would definitely return to this hotel next time I come to Foxwoods/Mohegan Sun. We loved the seafood shack down the road and the diner ! To me, breakfast was okay. It appeared other folks throughly enjoyed it.
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Janel, it's wonderful to hear that you had a pleasant stay at the Hyatt Place Mystic. We're thrilled you enjoyed our modern and comfortable accommodations and appreciated our convenient location. It's great to know you found the parking sufficient and that you're considering a return visit. We've taken note of your feedback regarding breakfast and always strive to provide a satisfying start to your day. We look forward to your next visit when you're in the Foxwoods/Mohegan Sun area. Safe travels until then.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!!
Stayed 5 nights in Apr 2024
Response from Customer Service on 27 Apr 2024
Michael, thank you for your valued feedback! We are pleased to know you enjoyed your stay at Hyatt Place Mystic and will consider us for your future trips. Your satisfaction is our top priority and knowing we met that mark is truly rewarding. We're looking forward to welcoming you back soon. Safe travels!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to walk to Old Village and short drive to downtown
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Linda, it's delightful to hear that Hyatt Place Mystic's prime location near Old Village and convenience for short drives to downtown added to the enjoyment of your stay. We hope to welcome you back during your future travels.

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Sara, thank you for your high rating given through Expedia for Hyatt Place Mystic. Our team is thrilled to know your stay met your expectations. Please choose us again the next time you find yourself in Mystic.

10/10 Excellent

emily, bronx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good stay for the short time I was there
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Emily, thank you for your review. The team at the Hyatt Place Mystic is delighted you found your stay enjoyable, even if it was brief. We hope to welcome you back for a longer visit in the future.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious. Very nicely decorated.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
John, it's wonderful to hear that you appreciated the roomy and tastefully styled decor at Hyatt Place Mystic. We strive to provide a comfortable and aesthetically pleasing atmosphere for our guests. Thank you for taking the time to share your positive experience with us.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Gary, thank you for your rating! The Hyatt Place Mystic appreciates your feedback, and it's wonderful to see such a high rating! Your support is what encourages our team members to provide excellent customer service each and every day. We hope to welcome you back soon for another fantastic experience!

8/10 Good

Samuel

Noise comes from next room
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Samuel, we appreciate you bringing your concern to our attention. It's unfortunate to hear about your experience with noise disturbances, and we aim to provide a quiet environment for all our guests. We encourage guests to notify our team members as soon as an issue arises so we can try to alleviate it swiftly. Thank you for choosing Hyatt Place Mystic, and we hope for another opportunity to provide a more enjoyable stay.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are really nice with separate sitting area and half wall separating the bed.
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Javier, thank you for your delightful feedback. We are thrilled to know that you appreciated the unique layout of Hyatt Place Mystic's rooms. It's pleasing that the separate sitting area and semi-private bed added to your positive experience. We hope to welcome you back in the future for another memorable stay.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hyatt Place Mystic in April and had a very nice stay. Clean room, nice breakfast buffet each morning and was conveniently located to easily get to all the attractions the area offers.
Stayed 3 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Patrick, we're thrilled you enjoyed a pleasant stay at the Hyatt Place Mystic. It's wonderful to hear that you appreciated the cleanliness of your room and the breakfast buffet. We're also pleased to know our central location made accessing local attractions convenient. Thanks for your feedback, and we're looking forward to your next visit.

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We love the hyatt
Stayed 2 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Gabrielle, thank you for your endorsement! We're elated to hear you enjoyed your stay at Hyatt Place Mystic. It's wonderful to know you appreciate the qualities that make us unique. We look forward to welcoming you back in the future.

4/10 Poor

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was modern/renovated, it had a dirty window (some film/residue) and a smell, iron was broken (leaked water), construction was going on in Lobby while we were there, breakfast was average. Did not find reception/staff to be overwhelmingly receptive/friendly.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Daniel, we regret to hear that your recent stay didn't entirely meet your expectations. Issues with room cleanliness and amenities are certainly not reflective of the high standards we usually adhere to. We also acknowledge the ongoing renovations in our lobby, and we hope this temporary setup did not disrupt your peace too much. Regarding the breakfast selection, we always aim to cater to a wide range of tastes and are continually improving based on feedback like yours. As for our team members, it's disheartening that their congeniality did not live up to your standards. We sincerely appreciate you bringing this to our attention so we can address these concerns accordingly. If you grant us another opportunity, we would be delighted to deliver a more satisfying experience.

10/10 Excellent

Smitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that there were gluten free options for breakfast unlike many other hotel breakfasts. The staff was very helpful and responsive. Great location as well.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Smitha, thank you for sharing your excellent experiences at Hyatt Place Mystic. It's heartening to know that you appreciated our dedicated team members and variety of breakfast options, including gluten-free ones. We're also glad you found our location to your liking. We look forward to your next visit.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Victoria, we're thrilled to hear you found the location of Hyatt Place Mystic advantageous. Your satisfaction is our accomplishment. We're looking forward to having you back in the future.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay - rooms were recently renovated and had a pleasant and enjoyable experience!
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Christian, it's wonderful to hear that you thoroughly enjoyed your stay at Hyatt Place Mystic. We're glad that our newly renovated rooms added to your experience. We hope to welcome you back for another pleasant stay!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and the staff are friendly and efficient.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Sharon, it's wonderful to learn about your excellent experience at Hyatt Place Mystic. We take pride in our aesthetically pleasing accommodations and our team members who make efficiency a priority. We hope to see you again soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways were a little musty. But hotel was very clean overall.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Chris, we appreciate your feedback about your stay at Hyatt Place Mystic. It's pleasing to note your comments on our cleanliness. Regarding the odor, we always aim for a refreshing atmosphere and will look into this matter. We hope to serve you again in the future.

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, both hot and cold continental selections.
Stayed 2 nights in Apr 2024
Response from Customer Service on 12 Apr 2024
Penelope, thank you for sharing your positive experience at Hyatt Place Mystic. We're thrilled you enjoyed our breakfast offerings providing both hot and cold options. It's always our goal to ensure our guests start their day off right. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property and people
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
Mary, it's delightful to hear you enjoyed your stay at Hyatt Place Mystic. We appreciate your kind words about our beautiful resort and welcoming individuals. We certainly look forward to hosting you again in the future!

10/10 Excellent

Asya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Asya, it's wonderful to hear that your experience at Hyatt Place Mystic was excellent. We're thrilled we were able to provide a stay that met your expectation and hope to see you again in the future.

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service
Room was small compared to the Orlando property. The breakfast options were very limited. The staff was very friendly and the map provided with the dining options, convenience stores and the likes was very helpful.
Stayed 1 night in Mar 2024
Response from Customer Service on 8 Apr 2024
Ricardo, it's terrific to learn that the friendly disposition of our team members at Hyatt Place Mystic and the convenience of our location map made a positive impact on your stay. We take note of your comments regarding room size and the variety of breakfast options. We strive to continuously improve our amenities and services based on guests' feedback. We appreciate your review, and we're looking forward to welcoming you back.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place was beautiful! The suite was perfect for our needs. There were some renovations going on on the first floor but the workers were respectful and we could not hear the work in our third floor room. Breakfast was included and good, buffet style. Our only complaint is the shower head did not provide a lot of pressure. Everything else was fantastic!
Stayed 3 nights in Apr 2024
Response from Customer Service on 7 Apr 2024
Thanks for sharing this perfect rating, Laura!We're thrilled to hear you enjoyed your stay at Hyatt Place Mystic! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Good

Jerry, Forest Hills

Stayed 3 nights in Mar 2024
Response from Customer Service on 27 Apr 2024
Jerry, thank you for your rating of Hyatt Place Mystic. We're pleased you had a satisfactory stay and appreciate you taking the time to rate us. We always strive to provide the best experience possible and hope to welcome you back in the near future.

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Serge, thank you for staying at Hyatt Place Mystic. We appreciate the time you took to share your experience. We hope to see you again soon on your next trip.

4/10 Poor

Jillian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 5 Apr 2024
Thanks for the feedback, Jillian.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel to Mystic at least once per year and we always stay here. It is a great choice, also we travel with our family.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Phillip, it's always delightful to hear from our regular guests. We're thrilled that Hyatt Place Mystic continually lives up to your expectations during your family travels. Aiming to be your 'home away from home', it is indeed our pleasure to provide you with the best hospitality experience every time. Looking forward to your return for yet another memorable visit.

10/10 Excellent

Pierre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great! Very quiet and clean! Breakfast could be improved but overall great location!
Stayed 2 nights in Feb 2024
Response from Customer Service on 25 Mar 2024
Pierre, it's delightful to hear you appreciated the tranquility and cleanliness at Hyatt Place Mystic. It's also nice to know our team members could provide excellent service. We always strive to improve, so your feedback on breakfast will be taken into account. Thank you for highlighting our favorable location. We hope to see you again soon for an even better experience!

8/10 Good

Susan

The staff was great.. The hotel was under construction. I’m sure once it is completed it will be beautiful. I’ll stop back at that point. I was a bit chilly and pulled out a yellow blanket. It needs to get thrown out.. it’s tattered and has holes throughout…
Stayed 1 night in Mar 2024
Response from Customer Service on 23 Mar 2024
Susan, it's rewarding to hear that you found our team members at Hyatt Place Mystic to be commendable. We appreciate your understanding about the ongoing renovations designed to enhance guest experience. Your note about the condition of the blanket has been taken into consideration; we strive to maintain a top-notch level of comfort and quality in all aspects of our guests' stay. We look forward to greeting you again after our renovations are complete.

10/10 Excellent

jason

Stayed 1 night in Mar 2024
Response from Customer Service on 12 Apr 2024
Jason, thank you for your fabulous rating of Hyatt Place Mystic through Expedia! We trust you had an enjoyable stay and we look forward to welcoming you back again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff
Stayed 1 night in Mar 2024
Response from Customer Service on 23 Mar 2024
Paul, it's wonderful to hear that you found the team members at Hyatt Place Mystic to be very pleasant. We strive to offer exceptional service and are delighted that we met your expectations. We hope to welcome you back in the future!

10/10 Excellent

Mary T, seymour

Good
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Mary T, we are elated to hear you had a satisfactory experience at Hyatt Place Mystic. We sincerely appreciate your feedback and hope to welcome you back in the near future.

2/10 Terrible

Philip, Bowie

Liked: Cleanliness
Disliked: Property conditions & facilities
We booked this hotel as it had a swimming pool. On arrival we were informed it was closed as it was outdoors and therefore out of season. Clearly this needs to be highlighted on both Expedia and the hotels website. False advertising. The walls are paper thin. You can hear EVERYTHING your neighbor does or says. The in room water is a WHOPPING $5 per bottle. I have no idea it has been in the room. This is absolutely ridiculous considering the price we paid for the room. I will not stay here again. Finally there are renovations going on during our stay (16 March). It would have been nice to be informed of this fact before we booked. Not happy room 225.
Stayed 1 night in Mar 2024
Response from Casey Brault on 17 Mar 2024
Hello, I apologize that you stay wasn't what you had hoped for. I did want to inform you that our website does state the pool is an outdoor pool, and for the renovation happening on property is posted on your confirmation email you would have received when booking. I do apologize that you could here the other parties while in your room I will bring this up to the team and see if there is any solution we can come up with to correct this issue.

8/10 Good

Purushotham, Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Mar 2024
Response from Customer Service on 17 Mar 2024
Thanks for the 4/5 rating, Purushotham!We're happy you had such a lovely stay at Hyatt Place Mystic! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

Donna M.

Friendly staff, nice breakfast and easy checkout.
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
Donna, thank you for sharing your delightful experience at the Hyatt Place Mystic. We're thrilled to hear that the ease of checkout, delicious breakfast, and our warm team members contributed to a memorable stay. It's our pleasure to provide such service, and your satisfaction is our best reward. We eagerly await your next visit.

8/10 Good

Cindy

Location great room great
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar 2024
Cindy, it's delightful to hear that you appreciated the excellent location and outstanding accommodations at the Hyatt Place Mystic. Thank you for sharing your enjoyable experience, and we hope to welcome you back for another wonderful stay soon.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and updated. Large (suite-like)and clean rooms.
Stayed 3 nights in Feb 2024
Response from Customer Service on 6 Mar 2024
Elizabeth, thank you for sharing your wonderful experience at Hyatt Place Mystic. We're thrilled to hear that our contemporary aesthetics and spacious, pristine accommodations have caught your attention. We look forward to welcoming you back for another splendid stay.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fantastic time. T Room clean. Short drive to downtown mystic
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Shawn, it's wonderful to hear you had a fantastic time at Hyatt Place Mystic. We're delighted that our cleanliness standards met your expectation and you found our location convenient for your downtown Mystic ventures. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Mary

Stayed 1 night in Mar 2024
Response from Customer Service on 24 Mar 2024
Thank you for the great rating, Mary!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Mystic! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 Okay

Jerel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was underwhelming. Pets allowed in the residence.
Stayed 1 night in Feb 2024
Response from Customer Service on 29 Feb 2024
Jerel, thank you for sharing your thoughts. It seems our breakfast did not live up to your expectations and the pet-friendly policy of our hotel was not a highlight for you. Your feedback helps us make improvements. For future stays, please do remember that we can always recommend local breakfast spots and advice on our quieter rooms if desired. We hope to have another opportunity to better serve you in the future.

10/10 Excellent

Louis

Travelled with family
Loved the room and the staff was extremely friendly! Would definitely return.
Stayed 1 night in Feb 2024
Response from Customer Service on 28 Feb 2024
Louis, thank you so much for your glowing feedback. We're thrilled to hear you enjoyed your stay at Hyatt Place Mystic and found our team members to be so welcoming. It's fantastic to know that you'd consider returning, and we're looking forward to welcoming you back for another wonderful stay.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently renovated, clean, and very spacious! Looking forward to coming back in the spring/summer!
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Vincent, it's fantastic to hear your compliments on our freshly updated and spacious rooms at the Hyatt Place Mystic. We're equally excited for your return in Spring/Summer for another rewarding experience. Thank you for choosing us for your visit.