An indoor public bath (no minerals), shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Grand Mercure Lake Biwa Resort & Spa. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities.
Kurokabe Square, a neighbourhood in Nagahama, is home to Grand Mercure Lake Biwa Resort & Spa. Hikone Port and Gransnow Okuibuki are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Keiunkan Garden and Nagahama Railway Square. Rosa & Berry Tawada and Umoreginoya are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nagahama travel guide
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
What's nearby
Lake Biwa
1 min walk - 0.2 km
Nagahama Castle Historical Museum
5 min walk - 0.4 km
Keiunkan Garden
6 min walk - 0.5 km
Yanmar Museum
11 min walk - 1.0 km
Kurokabe Square
15 min walk - 1.3 km
Getting around
Nagahama Station
9 min walk
Osaka (KIX-Kansai Intl.)
157 min drive
Restaurants
伊吹山珈琲店
10 min walk
二葉屋
14 min walk
長浜浪漫ビール
12 min walk
そば処 善光
8 min walk
手打ち蕎麦 みたに
14 min walk
About this property
Grand Mercure Lake Biwa Resort & Spa
Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
A seasonal outdoor pool
Buffet breakfast (surcharge), free train station pick-up and self-parking (surcharge)
Smoke-free property, a front desk safe and luggage storage
A lift, karaoke and a banquet hall
Room features
All 362 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Deep-soaking baths, bidets and free toiletries
Fridges, coffee/tea makers and daily housekeeping
All-inclusive details
All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Does Grand Mercure Lake Biwa Resort & Spa have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?
As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 27 Oct 2026 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Mercure Lake Biwa Resort & Spa?
Self-parking is available for JPY 500 per night.
What time is check-in at Grand Mercure Lake Biwa Resort & Spa?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Grand Mercure Lake Biwa Resort & Spa?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Grand Mercure Lake Biwa Resort & Spa located?
Located in Kurokabe Square, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Mercure Lake Biwa Resort & Spa Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Location
8.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 315 out of 890 reviews
10 - Excellent
315
Rating 8 - Good. 356 out of 890 reviews
8 - Good
356
Rating 6 - Okay. 144 out of 890 reviews
6 - Okay
144
Rating 4 - Poor. 52 out of 890 reviews
4 - Poor
52
Rating 2 - Terrible. 23 out of 890 reviews
2 - Terrible
23
Reviews
Verified review
8/10 Good
Omer
24 Sept 2026
Liked: Staff & service, amenities
Great location. And very nice onsen. A place to relax.
Room was very clean, great service to freshen towels, linen. Breakfast is excellent, especially the smoked salmon and the salad bar. Staf very polite and very helpful! Location is great as a base for doing day excursions. 7 minute walk to the nagahama train station west gate.
Stayed twice in 2018 and 2026. Both times, the staff were warm and helpful. The bathing facilities are clean and well-stocked with amenities. The outdoor bath/ rotemburo is beautifully landscaped.
In 2026, the upgraded facilities were modern and elegant. Lounge featuring refreshing beverages was relaxing.
New beautiful yukata and slipper sets, including children’s sizes.
Happy hour and nightcap in lobby with free drinks, snacks, beer, wine, sake, spirits.
Breakfast: nicely features local specialties
Transportation: free shuttle bus to Nagahama eki/station.
Love the thoughtful amenities: family-friendly baby cribs, tray carts for seniors
Wonderful onsen experience especially the lounge. Games room was appreciated by kids. Convenient flat rate parking and nice lake side park and Nagahama Castle opposite.
Exemplary staff and facilities but the age of the building does show in some areas.
The common areas and facilities were constantly overcrowded but given the 3-day weekend it would be expected.
Overall a very satisfactory stay.
Hotel is old and not worth the money in my opinion. If you’ve been to the US and stayed at Motel 6, this is how I would describe the room I stayed in. The spring mattress was very old. I’ve been coming to Japan for so long and this is the first time I’ve had to sleep on a spring mattress that was very old and uncomfortable. A futon mattress would have been better. The hotel is nice only in the lobby. Carpet in the hallways was badly stained, elevators were slow. I stayed for one night to use the onsen after a long hiking trip, but lots of young children were screaming and used the public bath as if it was a swimming pool. It was not a relaxing experience at all.
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
KUEN FONG
20 Nov 2025
Liked: Cleanliness, staff & service
OH
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Ho Kai
19 Dec 2025
Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Wiseman
28 Sept 2025
Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified review
6/10 Okay
MASAYUKI
17 Sept 2025
Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified review
6/10 Okay
John
7 May 2026
Liked: Staff & service
The Mercure at Lake Biwa in Nagahama is a lovely hotel with stunning views. It has the proximity to the Nagahama Castle, train station and historical town as attractions.
If you arrive early you can store your luggage easily at the entrance. It is secure storage. You unlock a locker, enter a 4 digit code and switch it to lock. This is very convenient.
Check in is a bit heinous. The line is usually long until after 5 pm. But seamless even for a non-Japanese patron. You can wait out the line in the free reception. There are alcoholic and non-alcoholic drinks and bar snacks.
The room is nice but dated. I would not sleep on the foldout couch. Maybe just for children 6-10 years old. The beds are okay but not the most comfortable. They provide basic amenities such as a toothbrush and dispenser shampoo, conditioner, and body soap. However, they do not provide washcloths or body scrubbers.
The public bathing area was okay but needed maintenance.
Free WiFi with providing your email address is a nice benefit.
Now the really bad news… dinner. The hotel has a dinner buffet at ¥9300 per adult! That is a ridiculous price. But they have you hostage. We walked the area around the cultural area park where the hotel is located. We found only one yakatori bar open and it had a 1.5 hour waitlist. You would need to go to the other side of the train station to get dinner. We decided to buy carry out cold food from the grocery on the other side of the train station. 7-11 is a 15 min walk