Hakuba Onsen Ryokan Shirouma-so

Property class: 3

Choose dates to view prices

Hakuba Onsen Ryokan Shirouma-so provides amenities, such as an indoor mineral hot spring (onsen) and laundry facilities. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Room options

View all photos for Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Room

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

  • Mountain view
  • 167 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Traditional Family Room, Shared Bath

A traditional Japanese room with tatami flooring, a low wooden table, and a ceiling fan.

Traditional Family Room, Shared Bath

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
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About the area

Located in Hokujo neighbourhood, Hakuba Onsen Ryokan Shirouma-so is connected to the convention centre. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. Visit our Hakuba travel guide
Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 km
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    6 min walk - 0.5 km
  • Happo Information Center
    4 min walk - 0.4 km
  • Happo-one Adam Gondola
    9 min walk - 0.8 km
  • Happo One Sakka Ski Lift
    4 min drive - 1.7 km

Getting around

  • Hakuba Station
    7 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    104 min drive

Restaurants

  • 八方飯店 - Happo Hanten
    2 min walk
  • Cru Cafe
    2 min walk
  • ライオンカフェ
    4 min walk
  • 白馬八方 おひょっくり 八方本店
    1 min walk
  • RAMEN BAR Marutama 55
    2 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

  • Ryokan near Hakuba Happo-One Ski Area
  • Hakuba Onsen Ryokan Shirouma-so provides amenities, such as an indoor mineral hot spring (onsen) and laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Hot springs on-site, an electric car charging station and multilingual staff
    • Tour/ticket information, a front desk safe and a TV in reception
  • Room features
  • All rooms are individually furnished, and boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi.
  • Extra conveniences in all rooms include:
    • Blackout curtains and slippers
    • LCD TVs with digital channels
    • Ceiling fans, daily housekeeping and phones

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Frequently asked questions

Is Hakuba Onsen Ryokan Shirouma-so pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Onsen Ryokan Shirouma-so?

Self-parking is free at this property.

What time is check-in at Hakuba Onsen Ryokan Shirouma-so?

Check-in begins at 3 PM.

What time is check-out at Hakuba Onsen Ryokan Shirouma-so?

Checkout is at 10 AM.

Where is Hakuba Onsen Ryokan Shirouma-so located?

Located in Hokujo, this ryokan is within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Happo Information Center and Happo-one Adam Gondola are also within 10 minutes. Hakuba Station is 27 minutes by foot.

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Reviews

Hakuba Onsen Ryokan Shirouma-so Reviews

10

Exceptional

10

Cleanliness

9.2

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 56 reviews
Rating 8 - Good. 5 out of 56 reviews
Rating 6 - Okay. 0 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬の常宿にします

外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。
Stayed 4 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with amazing staffs
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, service, a place to discover!

Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legends

Great place, top service, staff very helpful!
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事最高

朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family style Japanese Ryokan

Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Ryokan - family owned

This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

纯日式风格的酒店，配合无微不至的服务，给我们留下了美好的回忆。

酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。 下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice ryokan

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice local stay with fantastic host

It was amazing!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay

We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很貼心的服務

到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。 我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良い旅館です。

スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff make this place! Can't do enough for you

Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs traditonal hotel super comfortable

Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel experiences I have ever had.

This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

泉質がとても良かった

温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、３階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommendable!

It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

what a well ran hotel. this place tops 5 star resorts as far as service. They went above and beyond as innkeepers.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

臨近滑雪場很方便,此外有接送服務也很棒

老闆及所有服務人員都提供了親切又完整的服務! 為一缺點是大眾湯池太小 房間裡也沒衛浴設備很不方便 還有地點離JR車站有一段不遠距離 不好逛街有點可惜
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place with a lovelier staff

First and foremost the staff, led by a gentleman named Toshi, was incredible. So friendly and helpful. The food which was mostly traditional, was delicious! They offer discounted lift tickets and a discount at a nearby rental shop as well (which was also very friendly and helpful). They allow private access to their onsen, which is great for couples. The room was a great size, and we thoroughly enjoyed the ryokan experience.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboarding Trip

The hotel was in a great location. Feels like a old Japanese hotel with the modern amenities. Breakfast was a great deal and dinner looked nice. Would go back again.