Naic Holidays

While some equipment were aged, hotel room and equipments in the room were kept clean. However, the bathroom of the public area such as ground level and leobby were not kept clean. Most likely some of the customers not using properly, but I didn’t like it.

Service from the staff can be improved.

hotel itself is visually stunning, would stay here again if I never had to leave the property because when you stay here there's no need to ever leave. lol. also, idk if this just a Manila thing because of the humidity but the room was very... mildewy. I was only there 24 hrs so it didn't bother me though.

Staff at Belmont were great, from front desk, concierge, Bellmen, guards, to housekeeping. They were very polite and helpful. from our experience: I asked for an airport view and was assigned to one. Unfortunately the room was not too tight and the door has an opening from the floor of about 1.5 inches. It was loud when people passed bye. We could hear their conversation. So I called from desk and informed of the problem. Gabby, solved the problem right away by assigning us to a better room. She assisted us by sending a bellman to assist us with our luggage in moving to the new room. She kept checking if we are satisfied. Front dsk was always ready to help. Security was always ready to greet and open the doors. Housekeeping made sure that the room is clean as per our preference. I thank the staff, they were great. We stayed for a total of 10 day at Belmont.

Great stay can accommodate the whole family in one room..i can stay in again next time..good job