Nakama Hotels

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Good for kids. "

"Far from the station but i greta stay if u have a car"

"Excellent dinner provided. Thanks a lot."

"Perfect location with delicious breakfast buffet. "

"Staff were friendly. Room spacious. Great location "

"Ok"

"Was a great stay ! "

"A few minutes walk from Kokura Station "

"All of the above. Amazing establishment. "

"Free parking, place is clean, walk around 10mins to JR Station "

"Convenient location. Spa was great."

"Friendly & helpful staff!"

"Clean room, super friendly and helpful staff, delicious breakfast"

"right next to the bus station to the airport"

"Solid hotel with outstanding customer service. The beds were a bit hard but overall would stay again!"

"An excellent hotel if you drive with free parking "

"Ok-ish hotel for the price"