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"The property was so beautiful and relaxing. The view of the beach was so gorgeous and breathtaking. The security guards and staff at the property were very friendly and helpful. The only thing I was slightly disappointed was I thought our room came with a full kitchen but it did not. We had no sink, plates or silverware to use so please plan ahead. Also the rooms walls are very thin. We could hear the conversations of our neighbors next door and every cough. I'm very thankful our neighbors where not snoring. If you are a light sleeper I suggest earplugs. Other than that, overall our stay was very memorable and we would actually love ro come back again. "

"The place was quaint and nicely set up. We had some major communication errors between Expedia, the host and myself which took us quite a while to resolve."

"Clean room, immaculate grounds, nice pools "

"We have stayed at Gardens at West Maui every few years for the last twenty years. It's been our favorite place and we've recommended it to dozens of family and friends. Never before have had anything but an excellent experience. This trip was EXTREMELY DISAPPOINTING. 1. Dogs were barking every night. Many dogs. Very loud. Awakened us many times each night - as well as barking during the day. 2. Maintenance seems to have been stepped down. Place appears shabby. There was rust in the show, mildew on the bathroom ceiling, uncleaned smudges on the glass wardrobe doors and grimy bathtub. 3. The dryer vent for the unit was missing and a rather large bird seemed to be nesting and trying to get into the unit. It was very very noisy and breaking the aluminum vent away from the wall. By the end of the trip it was sticking it's head through to look at us. I did not use the washer/dryer as I kept thinking the vent must be full of bird poop. The lady at the front desk was very nice during check-in and helped us with the TV which took a minimum of 10 minutes to come up. Sorry to report this as we've had many wonderful visits to this resort and it's sister property, Kahana Sands. But this trip was a bitter disappointment."

"Pauline, the hostess, was friendly and responsive. The unit (220) had a great view of the ocean and Molokai from the balcony, and was right next to a beach (Napili bay) with great snorkeling. A big upgrade from Kihei, where we've stayed the the past. We'll be back."

"I dont ever leave reviews. But my experience at Napili Kai was so amazing that, I felt like i owed it to the staff to leave a postive review. Honestly, my family vacation could not have been any more perfect than what it was and thats thanks to the staff. The room was great, the amenties were beyond what i expected and the cleanliness of the resort was top notch. "

"Beautiful beach condo in a fantastic location! Super clean with everything you need and a super short walk to the south end of Napili Bay beach. We were lucky to get this place last minute apparently after a cancelation and so glad we did. Would definitely come back here! "

"I hesitate saying too many good things as I'm afraid this place will be impossible to book in the future if I do. But I cannot lie. We had an excellent stay in Autumn and Todd's condo at Napili Shores. What a fantastic, beautiful, close-to-the-water oasis. The property grounds are lush and well kept, and Autumn and Todd's condo was very clean, tastefully decorated, and included all of the essential amenities and more to make the stay easy. Autumn and Todd were also very responsive hosts and were able to offer great suggestions of things to do, and places to eat. They were also very responsive in helping us navigate through a minor power-outage issue that resulted from the mega-storm that was happening at the beginning of our stay. We thoroughly enjoyed our time at Napili Shores and would certainly come back again! "

"Clean room amd friendly staff."