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"Staff was courteous and room was clean"

"Friendly staff, clean spacious rooms and good restaurant."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Breakfast selection was very good for italian breakfast with sufficient fresh fruits. Location was absolutely fantastic with easy access to all trains, subways, buses, and taxis as well as major tourist points of interest. Building is relatively new so plenty of outlets. Hotel co-exists with student housing but the two are well separated so absolutely no issues. I would definitely stay here again."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"Left too early for breakfast. Didn’t feel like a good or clean neighborhood "

"Very poor service in restaurant, meat was overcooked. However the worst was the lack of service even factoring in Italian culture that a meal is to be enjoyed not rushed. Their service just seemed oblivious to their responsibilities."

"Good clean room. Staff did a workaround we requested to make the double bed more like twin single beds. They also lent us the small scissors we asked for. The room had good acoustic isolation with the streets outside, as it managed to silence the noisy streets outside. Good air conditioning. Had a medium-sized safe that could hold a laptop but didn't have a frigobar. Spacious bathroom and shower box. Bidet with appropriate aiming. Very diverse and good quality breakfast. The internal areas of the hotel are well kept, cozy and decorated. Checkout at noon is great, as there are other places that say 11 or even 10 in the morning. There are also things you can buy in the reception, like various drinks, snacks, and electric gadgets. Location is great in the sense it is as close as it gets from the main train station from the city. Unfortunately, not the hotel's fault obviously, most of that central city region is a slum. "

"This place is not for anyone over 50. The location while close to train is frightening, very frightening. The rooftop is not open so no bar no breakfast no anything The room has nothing in it, no tissues no soap on tap, the pillows are non existent they are two pieces of hard foam. The beds are hard as bricks. It us not a place I can recommend but the staff tried their best and were cheerful and helpful but the hotel was beautiful 40 years ago but not now."