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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
Travelers start their day with coffee and breakfast at this convenient hotel before stepping out to explore the historic charm of Franklin's streets

Choose dates to view prices

Hyatt Place Nashville/Franklin/Cool Springs offers a vibrant Franklin stay. Enjoy to-go breakfast, café coffee, and a seasonal outdoor pool. Free in-room WiFi. Near The Factory and Franklin Theatre.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is €99
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Nashville/Franklin/Cool Springs have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 5 until May 28.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on 31 May 2026 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Nashville/Franklin/Cool Springs pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Place Nashville/Franklin/Cool Springs?

Self-parking is free at this property.

What time is check-in at Hyatt Place Nashville/Franklin/Cool Springs?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Place Nashville/Franklin/Cool Springs?

Checkout is at noon.

Where is Hyatt Place Nashville/Franklin/Cool Springs located?

Located in the heart of Franklin, this hotel is 0.6 mi (1 km) from CoolSprings Galleria, and within 6 mi (10 km) of The Factory and Franklin Theatre. Carter House and Radnor Lake State Natural Area are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 694 out of 1134 reviews
Rating 8 - Good. 262 out of 1134 reviews
Rating 6 - Okay. 121 out of 1134 reviews
Rating 4 - Poor. 27 out of 1134 reviews
Rating 2 - Terrible. 30 out of 1134 reviews

Reviews

Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the beds were comfortable and the breakfast was delicious!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Very nice overnight stay. Very clean and comfortable room. Breakfast was decent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, the front desk team was amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this was a great hotel for an overnight stay just passing through town. Very nice location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast menu was good. The staff were very pleasant and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel, everything was so clean, staff was incredible, and the continental breakfast was delicious. We will definitely be back!
Stayed 1 night in Apr 2026
Verified

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

dean

Liked: Amenities
Amazing place great location highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Room was perfect and staff were super friendly!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, very clean. Nice staff, good breakfast. Overall outstanding
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JAIMIN

Liked: Cleanliness, staff & service, amenities
Good hotel for the price. Rooms were clean and breakfast was good as well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was as described and clean. We arrived late and still ample parking. Breakfast had different options
Stayed 1 night in Apr 2026
Verified

8/10 Good

Natasa

Liked: Cleanliness, staff & service, amenities
The location is great. Rooms are spacious and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room. Comfortable bed and coach to watch TV.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Hotel was clean, breakfast was amazing, room was in excellent condition and staff was friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very nice and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel! The location is very close to the Cool Springs Galleria and many restaurants. The staff was so friendly and kind. The room was very clean, spacious and the bed was so comfortable. My only complaint is the bathroom door is very close to the commode which doesn’t give you much room to get out of the bathroom.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great rooms
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, staff was exceptional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and friendly. Hotel was clean and affordable. Will definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room with a nice couch sitting area and extra sink and counter/fridge area, plus a really good complimentary breakfast with lots of options. The location is also excellent! We stayed for a weekend visit. The Cool Springs mall and many restaurants are within a 2 minute drive and 20 minutes to visit downtown Nashville. I would stay here again! The price is so much better than any downtown option.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities
The staff was great… the room was clean
Stayed 1 night in Dec 2025