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Reviews of Residence Inn by Marriott Nashville at Opryland

3 out of 5
Residence Inn by Marriott Nashville at Opryland
2500 Music Valley Dr, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 513 reviews" "
Rating 8 - Good. 100 out of 513 reviews" "
Rating 6 - Okay. 35 out of 513 reviews" "
Rating 4 - Poor. 15 out of 513 reviews" "
Rating 2 - Terrible. 15 out of 513 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms Big breakfast with hot and cold items Heated pool was indeed warm And staff was very polite
Stayed 2 nights in Apr 2024
Response from Director of Sales on 2 May 2024
Timothy- we appreciate you staying with us and thank you for your comments! We hope to see you again soon!

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Apr 2024
Response from Director of Sales on 29 Apr 2024
Ed - thank you! We appreciate you staying with us and thank you for your comments!

10/10 Excellent

Martulink

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel, friendly staff and delicious breakfast
Stayed 2 nights in Apr 2024
Response from Director of Sales on 22 Apr 2024
Martulink -thank you! We appreciate you staying with us and thank you for your comments!

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very friendly staff.
Stayed 3 nights in Apr 2024
Response from Director of Sales on 17 Apr 2024
Ivan - we appreciate you staying with us and thank you for your comments!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfy and clean.
Stayed 3 nights in Apr 2024
Response from Director of Sales on 16 Apr 2024
Steven- we are so happy you enjoyed your stay with us! Thank you and we hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Director of Sales on 15 Apr 2024
Robert- we thank you for staying with us and appreciate your feedback! We hope to see you again soon!

10/10 Excellent

Blanca

Stayed 1 night in Apr 2024
Response from Director of Sales on 2 May 2024
Thanks Blanca! We appreciate you staying with us!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice little stay for our first time to Nashville.
Stayed 3 nights in Apr 2024
Response from Director of Sales on 6 Apr 2024
Kathryn - thank you so much! We are so happy you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Director of Sales on 5 Apr 2024
Deanna - we appreciate you staying with us! Thanks and we hope to see you again soon!

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building was very clean and updated. The rooms were spacious and smelled freshly cleaned. Liked the makeup area w/mirror separate from the bathroom so other people could be showering while I was putting on makeup/finishing getting ready. The staff was incredible friendly. Really enjoyed their hospitality. The only weird thing was the entrance to the building. It is not well-defined and there are a bunch of handicapped spaces where you should be able to pull up and unload your vehicle and luggage right at the door. That's my only constructive criticism. Other than that, was very, very pleased with everything.
Stayed 1 night in Apr 2024
Response from Director of Sales on 4 Apr 2024
Desiree - we thank you for staying with us and thank you for your comments! We hope to see you again soon!

10/10 Excellent

Micah

Disliked: Staff & service
Stayed 4 nights in Mar 2024
Response from Director of Sales on 31 Mar 2024
Micah - we appreciate it! Thank you for staying with us!

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! Enjoyed breakfast every morning. The Spanish speaking staff needs to learn English!!’
Stayed 3 nights in Mar 2024
Response from Director of Sales on 28 Mar 2024
Tonya - we appreciate you staying with us!

6/10 Okay

Raven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Sales on 27 Mar 2024
Raven- we appreciate your feedback and thank you for staying with us!

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. I couldn’t had a better stay a better time. I loved it definitely one of the best places to stay in Nashville
Stayed 2 nights in Mar 2024
Response from Director of Sales on 17 Mar 2024
Sandy - we are so happy you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Sales on 17 Mar 2024
Thanks Kristi! We appreciate you staying with us!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Sales on 14 Mar 2024
Rachel - thank you so much and thank you for staying with us!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me, my husband and 9 yr old son were visiting the area for a card show and concert at the Grand Ole Opry. The hotel is only a 10 minute drive to the Opry(which was great!) and a 15 minute drive to the Nashville fairgrounds. The ladies at the check in desk were so nice. Our room had 2 beds, couch, full kitchen and a large bathroom. The room was clean, beds were nice and comfortable, overall we were EXTREMELY impressed, The indoor pool was clean even at 9 o’clock at night. And the indoor pool is a must with my child. Check out was easy with no wait. When we visit Nashville or anywhere else I will definitely stay in Residence Inn.
Stayed 2 nights in Mar 2024
Response from Director of Sales on 11 Mar 2024
Jennifer- we are so happy you enjoyed your stay with us! Thank you for your kind comments and we hope to see you again!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything you needed, new and very clean.
Stayed 1 night in Mar 2024
Response from Director of Sales on 9 Mar 2024
Heather - we thank you for staying with us and appreciate your comments! Hope to see you again soon!

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff very friendly but could use a bit more training on the systems.
Stayed 2 nights in Feb 2024
Response from Director of Sales on 23 Feb 2024
Darren- we thank you for staying with us and appreciate your comments! We hope to see you again soon!

8/10 Good

Steven

Stayed 1 night in Feb 2024
Response from Director of Sales on 27 Mar 2024
Steven- we thank you for staying with us and thank you for your feedback!

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Check in fast, prob the best breakfast I’ve seen at a hotel. Only thing is the pool was ice cold and my daughter really wanted to swim
Stayed 1 night in Jan 2024
Response from Director of Sales on 28 Jan 2024
Melanie - we appreciate you staying with us and thank you for feedback! We hope to see you again soon!

10/10 Excellent

Donna, Foley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2023
Response from Director of Sales on 28 Jan 2024
Thanks Donna! We appreciate you staying with us!

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed for 2 nights and enjoyed The Polar Express Ice experience At The Gaylord Opryland Hotel. This hotel was very convenient and clean! The staff was friendly and helpful and the Breakfast was wonderful!
Stayed 2 nights in Dec 2023
Response from Director of Sales on 15 Jan 2024
Michael - we are so happy you enjoyed your stay with us! Thank you for your comments and we hope to see you again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Dec 2023
Response from Director of Sales on 15 Jan 2024
Thank you for your feedback!

10/10 Excellent

Nathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director of Sales on 15 Jan 2024
Nathan - we appreciate you staying with us and hope to see you again soon!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Dec 2023
Response from Director of Sales on 6 Jan 2024
Chris - we are so happy you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director of Sales on 30 Dec 2023
Thanks Christy! We appreciate it!

10/10 Excellent

Kalah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Super convenient for families, clean beds and spacious rooms. Grills outside to cook on as well as a fire pit! Cons :: INDOOR pool was FREEZING - Hairs all over bathroom floor and on shower walls
Stayed 1 night in Dec 2023
Response from Director of Sales on 30 Dec 2023
Kalah - thank you for staying with us and thank you for your comments! We hope to see you again soon!

10/10 Excellent

Tana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director of Sales on 24 Dec 2023
Thanks Tana - we appreciate you staying with us!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Director of Sales on 25 Dec 2023
Scott - we appreciate you staying with us and thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Sales on 22 Dec 2023
Thanks Crystal! We appreciate you staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director of Sales on 13 Dec 2023
Thanks! We appreciate you staying with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at this hotel. We really enjoyed the breakfast that they served.
Stayed 3 nights in Dec 2023
Response from Director of Sales on 12 Dec 2023
Mark- we are so happy you enjoyed your stay and thank you for your comments! We hope to see you again soon!

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Director of Sales on 12 Dec 2023
Thanks Caitlyn! We appreciate you staying with us!

10/10 Excellent

Hannah

Stayed 1 night in Dec 2023
Response from Director of Sales on 12 Dec 2023
Hannah - thank you so much! We appreciate you staying with us and hope to see you again soon!

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Director of Sales on 5 Dec 2023
Thanks Breanna! We appreciate you staying with us!

6/10 Okay

Lisa

Travelled with family
The rooms were spacious. The breakfast is very nice . Don’t count on the pool it is not heated and was just way too cold for swimming. That was disappointing as we chose a hotel where we could use the pool. You just don’t expect an indoor pool to be freezing .
Stayed 2 nights in Dec 2023
Response from Director of Sales on 5 Dec 2023
Lisa- we appreciate you staying with us and we apologize about the pool temperature- we will have our engineer follow up on that. Thanks!

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our time while in time. Our stay was all good.
Stayed 1 night in Dec 2023
Response from Director of Sales on 5 Dec 2023
Thanks Kayla! We hope to see you again soon!

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were the nicest I have encountered at any hotel since COVID. They were kind, always smiling, and quick to address us every time. Had issues with 2 rooms and they had it corrected very quickly.
Stayed 1 night in Dec 2023
Response from Director of Sales on 5 Dec 2023
Laura- we appreciate you staying with us and thank you for your comments! We hope to see you again!

2/10 Terrible

Ryan

Liked: Staff & service
We won’t be staying here again or anywhere near Nashville. This is a drive through city, don’t stop.
Stayed 1 night in Nov 2023
Response from Director of Sales on 20 Nov 2023
Ryan- we are sorry you did not enjoy your time in Nashville but we appreciate your feedback!

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Director of Sales on 18 Nov 2023
Thanks Catherine! We appreciate you staying with us!

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Not as advertised in the photos. Front desk was very kind. Elevator broke.
Stayed 1 night in Nov 2023
Response from Director of Sales on 13 Nov 2023
We appreciate you staying with us and thank you for your feedback!

10/10 Excellent

Larry

Stayed 2 nights in Nov 2023
Response from Director of Sales on 4 Dec 2023
Larry- we appreciate you staying with us and thank you for your feedback!

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from Director of Sales on 6 Nov 2023
Daryl - thanks! We appreciate you staying with us!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My room was extremely clean and organized. The staff was super friendly. My only complaint was the TV remote did not work properly.
Stayed 1 night in Oct 2023
Response from Director of Sales on 29 Oct 2023
Bruce - thanks for staying with us and thank you for your comments! We hope to see you again soon!

10/10 Excellent

Xuong

Stayed 1 night in Oct 2023
Response from Director of Sales on 18 Nov 2023
Xuong - we appreciate you staying with us and thank you for your feedback!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep Well
Unusually comfortable bed
Stayed 3 nights in Oct 2023
Response from Director of Sales on 21 Oct 2023
Debra - we are so happy you enjoyed your stay with us! Thank you for your comments and we hope to see you again soon!

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Director of Sales on 20 Oct 2023
Ben- thank you for staying with us and thank you for your feedback! We hope to see you again soon!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pretty good, except the chair in the queen suite. The rolling chair should have been thrown out
Stayed 3 nights in Oct 2023
Response from Director of Sales on 17 Oct 2023
Thanks, Michael! We appreciate you staying with us!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Director of Sales on 10 Oct 2023
Ryan - thank you! We appreciate you staying with us and thank you for your feedback!