Harare Hotel Guide - National Heroes' Acre hotels in Harare, Zimbabwe.

"good"

"All goid"

"I did not use the laundry service"

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "

"Great accommodation. Great accommodation manager. The sofas could do with some upgrade"

"The property was clean, well maintained, all the fixtures and fixings were of a high quality. The property management was very responsive and there was great communication with us."