Neapoli Holidays

They charge $60 state tax after your stay did not like that should have been charged during purchase

Soap dispenser did not give a lot of soap. Bathtub to high for older people to take a shower

SO THANKFUL we booked our trip to the Pinnacle. This is a GEM of a hotel. Best of both worlds as it doesn’t have many rooms, but has what I think has to be one of the best views from a hotel in the city, while having such a private, personalized experience. Every time we walked in the lobby the staff greeted us warmly and asked us if we needed anything. But the most special part of our trip was having a bottle of wine every night on the rooftop of the hotel. Evi was our server and was the kindest, most hospitable server we may have ever had in our lives. She made us feel so special. We also booked our trip in January so it was a little chilly on the roof, but they brought heaters and blankets! We hope to come back one day!

The staff were outstanding. Warm and friendly and nothing was too much trouble. Room was clean and cosy and food excellent.

The room was really clean, but no shower in our room, just a bath tub which was challenging. The bidet was no there so an issue when you can’t flush toilet paper. The room itself was excellent though, comfy bed but noisy on a Friday night from party goers outside hotel.