Needham Hotel Guide - Hotels with Bar in Needham, Boston

"Room was clean and staff was helpful"

"Just how it claimed to be. Nice."

"Perfect during our sta"

"Staff was very unhelpful and rude during the check in process. Hotel and cleaning staff was nice but front desk was not worth the price."

"Excellent service"

"I had booked the room with breakfast included on expedia but the property did not honor that"

"Good food at the restaurant at 9pm. Disappointed. No room service for breakfast We requested extra pillows for our room and they didn’t do that. Rooms are quiet. Beds are a bit soft."

"The room was exactly as advertised, we had a water view, the hotel is located right on the wharf where you could walk around and look over the water. There are binoculars mounted on posts on the wharf so you can get a closer look at anything that catches your interest, free. It is within walking distance of a lot of great restaurants and shopping. I highly recommend this hotel!"

"I have to say I am very dissatisfied with our stay at this hotel. We reserved a deluxe king room on the executive level with a sofa bed, but upon arrival, none of these rooms were available. Instead, we were given a handicap-accessible room on the second floor facing a back patio where people gathered and talked at all hours. To make matters worse, instead of a proper sofa bed, my son was given a rollaway bed with an extremely hard mattress. The bathroom lacked even basic space to place toiletries, and the bathtub was clogged for the first two days. I reported this issue on the first day, but it wasn’t addressed until I complained again the following day. I requested a room change twice, but was only offered a similar room without handicap features—not the room category I had originally paid for. After four nights, it was clear that getting the room we reserved was simply not going to happen. Additionally, the club lounge is closed on weekends, something that was never disclosed anywhere during booking. As a frequent traveler and a Platinum member with Expedia, I was especially disappointed by how this situation was handled. The staff repeatedly used the excuse that my reservation was made through a third party, and as a result, made no real effort to improve our stay or provide a satisfactory solution. Overall, this experience fell far below expectations and was extremely frustrating."