Nelson Hotels

"Pool was still closed. Watch the electrical outlets. Be aware of spiders and roaches. They're not everywhere, but I've seen them."

"Very friendly and welcoming staff! The lobby was very beautiful. The hotel rooms are on the older side, but they were clean. "

"The "breakfast" was not true - apples, protein bars, apple juice and bad coffee."

"Handicap entrance sidewalk with craters in concrete . handicap parking on rear side of building a very long walk not easily handicapped accessible "

"We thought we would get something average or slightly below average when we reserved our room- a nice stay for the night with the kids before going on to other things. What we ended up getting was a room that still had items strewn about from other visitors, no body wash, poop/mud? smeared on the lotion bottle by the sink, and a TV that didn't work. The place just felt grubby and uncomfortable. We spent most of our time at the pool so the kids could play, but the hot tub we hoped to enjoy was broken. Just kind of a sad, dirty place. The people who worked there were doing their best and were very kind, but I think their resources were extremely limited. "

"Everything was nice and new!"

"Nice breakfast buffet. Room was smelly, the daily cleaning was just ok."

"The staff was very friendly and helpful. The breakfast was delicious and plentiful. Our room was clean. The ac work great and kept the room nice and cold. There were some issues with the plugins in our room. Over half of them did not work. The tv did not have a signal/connection to work in the morning. Besides the electrical issues, the room was great!"

"The room was not ready. I checked in and received a key and went to my room - to find housekeeping and an open door. (The cleaner told me the man who checked me in thought a traveling nurse made the reservation and I didn’t look like one, he gave me a different room. He thought someone else was still coming for the other room. The one that I reserved and that WAS ready for me.) She seemed to have just started but said she’d only be a few minutes. After maybe 10 minutes, she went to get a vacuum but came back with a key to the room next door to give me instead. It had been cleaned but they had sprayed so there were dead spiders literally everywhere. She decided to just vacuum the original room and have me stay in there. I generally use the tub to soak a lot while I’m there so I asked for a room with a tub that didn’t leak. The tub did have a slow leak and it was not properly cleaned. I used my face wash and body wipes to scrub the bottom and sides out, all to have the water leak out along with my geranium oil. They helped me with a make shift seal but it was a still a hassle. **The previous manager retired** and it’s very obvious they need better help. This small motel was a stand out bc it was always very clean and things were done right. If that changes, they won’t last. "