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Reviews of Dreams Sunny Beach Resort & Spa Premium All Inclusive

5 out of 5
Dreams Sunny Beach Resort & Spa Premium All Inclusive
Sunny Beach, Sunny Beach, Burgas

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Charanjit, ilford

Stayed 6 nights in Sep 2023

6/10 Okay

Yagmur

Travelled with family, Travelled with group
Ne yazdık ki vasat bir tatil.
Otelin fiziki şartları oldukça yeterli. Oda boyutu, temizliği, havuzlar gibi. Ancak yemek çeşidi ve yemeklerin tadı çok kötü. Gece için animasyonlar özensiz ve tarih öncesi, inanılmaz kötü. Gündüz müzik dahi yok otelin hiç bir yerinde. Animasyonlar ve etkinlikler neyse ama 5 gün boyunca keyifsiz bir yemek deneyimi tüm tatili kalitesiz hale getiriyor.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sang Wok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. I would recommend to family and friends
Stayed 5 nights in Jun 2023
Response from Guest Experience on 22 Jun 2023
Dear Guest, Thank you for such a positive review. We are delighted that you had an enjoyable stay and that we were able to meet all your expectations. We hope to welcome you back soon

8/10 Good

Razvan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Experience on 22 Jun 2023
Dear Razvan, Thank you for sharing this lovely review. We look forward to welcoming you back in the future. Kind regards,

2/10 Terrible

Lesley

Stayed 2 nights in Sep 2022

4/10 Poor

Irena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They front desk personnel didn’t want to give us the room because we didn’t put the 1 year old on the reservation and they said they can not modify the reservation until we had a long argument with them
Stayed 2 nights in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Very big hotel by the far end of Sunny Beach. Everything was good, the location, food and facilities. The swimming pools are superb, very big and very clean. No problem with towels reserving recliners, but it was towards the end of the season.
Stayed 6 nights in Sep 2022

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2022

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2022

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love a Riu, highly recommended
Hotel was amazing cannot fault at all. Room very spacious and clean. Food was lovely but mostly the same each night. Tried the Mediterranean which was fabulous food was lovely. Pools were amazing, pool bar was perfect most of the staff where quite friendly but lots of young adults behind bars that can’t really understand you. The only fault was the lifts were a nightmare especially having a young son in a wheelchair and then people staying at the hotel were very rude and had no manners…luckily more English families were arriving and they seemed a lot friendlier my
Stayed 10 nights in Jul 2022

10/10 Excellent

Sean

Stayed 5 nights in Jul 2022

8/10 Good

Robel

Stayed 14 nights in Jul 2022

10/10 Excellent

Conu-Radu

Stayed 7 nights in Jul 2022

10/10 Excellent

Shafiq

Stayed 10 nights in Jun 2022

10/10 Excellent

DAVID

Stayed 4 nights in Jun 2022

2/10 Terrible

Marie

Stayed 3 nights in Jun 2022

10/10 Excellent

Marius Olai Fogderud

Stayed 7 nights in Jun 2022

6/10 Okay

Ian, Toronto

Liked: Cleanliness
Disliked: Amenities
By Bulgarian standards the resort was very large and the land around it allowed you to take a walk. The only similar property in this country would be the Melia Hermitage in Varna.
Stayed 3 nights in May 2022

10/10 Excellent

Asya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Kamelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the hotel too cold- the drinks,water in the pools,temperature in the main restaurant and the common areas.It is nice to feel cool when is summer but we felt freezing.
Stayed 8 nights in Aug 2021

10/10 Excellent

Galina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Aug 2021

10/10 Excellent

Expedia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort you wouldn't want to leave.
The hotel is amazing! The rooms are spacious with everything you need. Everything is clean and the resort offers plenty of amazing activities. There are multiple events throughout the day with awesome animators. The food is great and you have plenty of options to choose from. I would definitely try to come again next year to experience it again.
Stayed 4 nights in Aug 2021

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2021

10/10 Excellent

Marius

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

4/10 Poor

Mariyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is nice, but it is full of guests from Romania who keep sunbeds from 7 am. The manager of the hotel lacks experience and treats the problems with contempt! This was not a vacation, a pity for the hotel
Stayed 3 nights in Jul 2021

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Razvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021

8/10 Good

Turan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Turan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good amenities, food quality could be improved pretty average quality
Stayed 2 nights in Jul 2021

6/10 Okay

Erol

Stayed 8 nights in Jun 2021

10/10 Excellent

Andrea

Stayed 4 nights in Jun 2021

10/10 Excellent

Hristo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Amazing experience! Clean rooms, friendly service, beautiful kid-friendly pools, entertainment for kids! No complaints whatsoever!
Stayed 6 nights in Jun 2021

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very aware of cleanliness
Cleanliness a priority, as you'd expect from the RIU chain. Staff constantly sanitising areas, giving a proper clean, not just a wipe. Large hotel complex, but only about 20% full, which suited us just fine in the current climate. Food fresh, and an effort each evening to provide a varying menu. Restaurant a bit canteen like, and Asian and Bulgarian restaurants closed. Excellent facilities for children. On the beach with private area with sunbeds, but in height of season, you would be hard pushed to get a bed.
Stayed 2 nights in Sep 2020

10/10 Excellent

Helen, Sofia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. I have two comments for the hotel management:1) have someone do quality control on the cleaning of the floors in the bathrooms: and 2) nice you have two electric car chargers, teach your staff at reception how to make them available to hotel guests, two years after they have been installed, it is a complete mystery to them.
Stayed 3 nights in Sep 2020

8/10 Good

Turan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Turan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has stunning architecture, is situated walking distance to the beach, it takes 30-40 minutes walk to the center of sunny beach. Staff are generally helpful, food is pretty average. Guests are expected to wear masks everywhere in the hotel.
Stayed 2 nights in Aug 2020

10/10 Excellent

Razvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Sunny Beach
Good food, good local drinks, nice pools, excellent services.
Stayed 3 nights in Jul 2020

6/10 Okay

Vrabcho

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dissapointing
Hotel grounds-very good, room very good. Staff attitude at the bars-0, with minor exceptions "24 hrs all-inclusive"- total joke- low quality alcohol, limited food choices, although the food was good, limited working hours of bars and restaurant. Paying 15 BGN per day for parking, and extra to use in-room safe, absolute nonsense for a hotel with such nightly price Feels like the hotel has taken the Covid measures as an excuse to cut costs from every possible corner
Stayed 2 nights in Jun 2020

10/10 Excellent

Mark van der

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay as both the grounds as the room were very nice. The staff was really great, we had the feeling the hotel was well managed and the staff worked here with pleasure and generally had a smile on their face. Also the reception was very pleasant and effective. All by all it was a very nice holiday!
Stayed 7 nights in Aug 2022

8/10 Good

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super børnevenlig hotel
Rigtigt fint og dejligt familie hotel.. Der er noget for en hver alder. Godt udvalg i buffen og til at komme til
Stayed 7 nights in Jul 2022

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour fin de saison
Voyage en fin de saison donc c’était un peu « mort » L’hôtel était très propre rien à redire la dessus, la nourriture convenable. En ce qui concerne les cocktails pour le all inclusive… une horreur, tout avait le même goût que ce soit la vodka, la tequila,… Pour le reste, nous avons profité du spa et des soins très très agréables! Nourriture variés tous les jours sauf que niveau des desserts, assez répétitifs. Aussi pour les snack et cafés entre 15-18h impossible d’avoir du salé, uniquement du sucre… dommage
Stayed 5 nights in Sep 2021

10/10 Excellent

Fateme

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg var der for 4 netter det var en fin og rent hotell. maten var veldig bra og de hadde gode rutiner for korona situasjon. Ellers personale var veldig hyggelig og hjelpsom.
Stayed 4 nights in Sep 2021

6/10 Okay

Sedef

Travelled with family
Liked: Cleanliness
Odalar buyuk ve temizdi. Mini disko ve animasyon hic iyi degildi. Ickiler ve Yemekler køtuydu. Calisanlar guleryuzlu degildi. Bulgaristandaki ilk ve son deneyimim diyebilirim.
Stayed 5 nights in Jul 2021

8/10 Good

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2021

2/10 Terrible

Gbgbaaaa, Italia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel grande , bello e tenuto bene ma cibo veramente pessimo.
Stayed 10 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2020

8/10 Good

josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 7 nights in Sep 2019

10/10 Excellent

Bjørn Espen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel:)
Great Resort:)
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siisteys+ruoka korkealaatuisia,ulkoalueet pidetään erittäin siisteinä
Stayed 7 nights in Sep 2019