"We enjoyed our stay at Hotel de l’Ecluse. The property was clean, the staff was friendly and helpful, and the bed was very comfortable. The location was excellent for exploring Neuchâtel, especially the lakefront, the Collegiate Church, and the castle area, all within easy walking distance.
A couple of maintenance issues could use attention — the toilet seat in our room was loose and the shower drain cover kept coming off during use. The room was also quite warm at night. We were able to open the window to cool it down while sleeping, but there was noticeable traffic noise from outside.
Overall, we still had a pleasant stay and appreciated the convenience of the location."