Neuenstadt am Kocher Holidays

Paid for breakfast for two days but realized later that we would not be able to eat breakfast on day 2. Tried to get a refund but was informed that they will credit me the parking but it was less than breakfast and they would not reimburse the difference.

Loved this hotel so much. It was in a perfect location just outside of city center, close to restaurants and a grocery store. The room was spacious, clean, and well-appointed. The bathroom was large and really enjoyed the shower. Everyone was so helpful and accommodating. Parking was great - the parking garage was spacious and easy to navigate.

The friendly, professional and organized staff was everything at this hotel. The awesome staff helps one overlook the worn but clean and cared for spaces. We were a large and demanding group (20 people) but they treated us all fairly every time. In our experience this was the best service we have ever experienced travel with this world wide travel group for the past 20 years.

Staff were very respectable and doom was clean