Neuhaus am Klausenbach Holidays

Very friendly and helpful staff. Very close to Austria Center Vienna only 5 min walking. great view and clean.

The staff was a little gruff - we were Americans in Europe for the first time so maybe we just weren’t used to the ways things are done in Vienna, but they were very brusque and would only give us one key card for the room, even though my wife and I sometimes needed to leave at different times during our stay. The room and hallways were pretty old (a decent bit of repaired damage in the bathroom, for example) and dim, but very clean. The bed had a weird crease in it between the two mattresses that sucked us in at night, but otherwise was comfortable. It was a good location for transportation, since it was right across the street from a tram stop and gave easy access to the metro. In general, a decent stay for the money.

Easy access to public transit.

The room was very spacious and staff very courteous. There are a couple of dinner places around the hotel. The area felt very safe. There are multiple metro stations nearby.

Lovely aesthetics. Friendly staff. Super convenient for Museum Quarter and historic Vienna.