Double Room
Check availability

Reviews of Hotel & Backpackers Zak

2 out of 5
Hotel & Backpackers Zak
Zentralstrasse 41, Neuhausen am Rheinfall, SH

Reviews

6.6
Rating 10 - Excellent. 7 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 11 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

SUKHJIT SINGH

Stayed 1 night in Sep 2022

10/10 Excellent

Reene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We arrived at the hotel really late and got really great customer service to help us check in. The hotel is simple but comfortable, and a very nice 5-7 min walk from the Rheinfalls. Love it!
Stayed 1 night in Jul 2018

6/10 Okay

charles, Toronto, Canada

Nice hotel close to Rhine Falls
It is about 300 meters to the mighty Rhine Falls. Which is the main reason we stayed in this hotel for one night. Hotel is OK. No complaint.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
very good location ~ good price but you pay what you get~ :P

4/10 Poor

abby, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
rhine falls
only good thing about this hotel is the owner is very friendly and it's close to the rhine falls. very overpriced.

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Empfehlenswert für Backpackers und Durchreisende. Schöne Bar, gute Stimmung! Immer was los und immer mal wieder was neues. Super nettes Personal. Schönen Aufenthalt, S.B.
Stayed 1 night in Dec 2023

2/10 Terrible

Fabio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grauenhaft! Nie wieder!
Dieses Hotel empfehle ich keinem! Im ganzen Hotel inkl. den Zimmern stickt es grauenhaft nach Rauch. Wir mussten den ganzen Tag das Fenster offen haben, dass wir es gezwungernermassen aushalten konnten. Das Frühstück (wenn man das überhaupt so nennen kann) mussten wir in der Raucher Bar zu uns nehmen. Spärliches Frühstück welches sogar abgelaufene Lebensmittel beinhaltete!!! Vom Personal wurde uns nicht entgegegekommen….ich denke sie wissen genau was sie den Leuten für zu viel Geld verkaufen. Einfach nur traurig.
Stayed 2 nights in Feb 2023
Response from Zak Team Irène on 8 Feb 2023
Das ist traurig die andere Gruppe hat es ganz anderst empfunden! Gehen Sie bitte das nächste malnin ein 4 Sterne Hotel wünsche Ihnen viel Gesundheit und positive Gedanken

8/10 Good

André

Stayed 1 night in Jul 2022

2/10 Terrible

Sungwon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
이곳은 피하세요
조식포함이라 써있지만 아침은 제공되지 않았음. 위치도 별로지만 침구의 청결상태 최악.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct pour un court séjour
Personnel aimable et souriant chambre confortable et propre
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

6/10 Okay

bruno

Stayed 1 night in May 2021

6/10 Okay

Timm

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes und freundliches Personal und das Hotel liegt sehr nahe am Rheinfall und dem Bahnhof - ideal für ein Abstecher nach Schaffhausen.
Stayed 1 night in Oct 2020

8/10 Good

Ursula, St.Gallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sauber, überraschend ruhig und die Fauen sehr freundlich. Ich komme gerne wieder einmal.
Stayed 1 night in Aug 2020

4/10 Poor

Narin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goede m.b.t. de watervallen. Jammer dat er geen lift is - oudere personen -
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

TORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ライン滝に近い
シャワーブースが若干広く清潔で良かった リクエストした冷蔵庫は置いてあった、電子レンジはなかった（リクエスト対応保証はない）
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Das Hotelzimmer war in Ordnung. Die Bedienung an der Rezeption war sehr schlecht und unfreundlich. Drei Damen waren vor Ort, keine davon wollte einem begrüssen und entgegennehmen. Ein Parkplatz welcher gemäss Reservation dabei war, war nicht vorhanden.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Très bon accueil, mais la réception ne trouvait pas la clé de notre chambre. D'autre part, le bistro de l'hôtel est fumeur et la fumée se répercute dans tout l'hôtel. Très désagréable.
Stayed 1 night in Feb 2018

6/10 Okay

stefan

Liked: Cleanliness
Gute Unterkunft bei nicht zu grossen Ansprüchen
Zum übernachten und duschen reicht es.
Stayed 1 night in Feb 2018

6/10 Okay

stefan

Liked: Cleanliness, room comfort
Für den Preis gut
Das Hotelzimmer war in Ordnung, das Frühstück lies zu wünschen übrig. Vorallem das Frühstück musste in einem Raucher Raum verzerrt werden!!!
Stayed 2 nights in Feb 2018

4/10 Poor

Gast

Disliked: Staff & service, property conditions & facilities, room comfort
Verbesserungspotenzial
Reception liegt in Raucherbereich Um 9 Uhr öffnet Angestellte einfach Zimmertür mit ihrem Schlüssel ohne anzuklopfen
Stayed 1 night in Jan 2018

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das freundlichste Team seit langem
Von der Ankunft bis zur Abfahrt wurden wir von einem super freundlichen, kompetenten Team betreut. Wir haben selten so viel Gastfreundschaft erlebt.
Stayed 1 night in Aug 2017

6/10 Okay

Peter, zürcher Oberland

Disliked: Room comfort
friendly staff, hotel facilities o.k. for one night, room with dobble bed only for one person
Bar
Toilet
Room for 1 Person
Stayed 1 night in Jun 2017

2/10 Terrible

Samy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nina, Norway

Disliked: Property conditions & facilities
Not worth the money
If you don't mind making your way through a bar full of sigarett smoke as an entrance to your room, this place is ok. The double room with a private bath is not the worst I've seen. Shower and toilet was blocked though, but I got an other room the next day. But I would never stay here with my family. Smoke and drunk people from early morning to late night is just not ok. Breakfast is served in the bar area.

8/10 Good

Marine, Provence

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
séjour 1 nuit
Chambre un peu sale, personnel très sympathique.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaucoup de poussière donc très difficile nuit avec des allergies.

6/10 Okay

Nathinou, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities
Bon emplacement, à proximité des chutes du Rhin.
Pas de parking à hotel, mais un payant en face (max. 3h), libre de 18h à 8h. Idéal pour arriver en fin de journée.

6/10 Okay

Jean-Marc, Genève

Disliked: Property conditions & facilities, room comfort
Emplacement très confortable
L'emplacement de cet hotel est très confortable. Par contre notre reservation n'avait pas était transmit correctement du coups la fille à l'accueil ne parlant pas le français a du appeler le responsable... Hotel un peu bruillant pour les gens qui aiment dormire avant minuit (bar).

8/10 Good

YACINE, PARIS

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
EMPLACEMENT EXCEPTIONNEL
Bon environnement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort