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Best Western Hotel Prisma

Hotel in Neumuenster with free breakfast and sauna

Choose dates to view prices

Photo gallery for Best Western Hotel Prisma

Lobby
Breakfast, lunch served; international cuisine, al fresco dining
Exterior
Economy Room, 1 Queen Bed
Exterior
Nestled near a train station, Best Western Hotel Prisma offers a warm welcome with full breakfast and international cuisine at Restaurant campinos. Unwind in the sauna, stroll through the garden, or enjoy al fresco dining on the terrace; stay connected with in-room WiFi and take advantage of bike rentals for exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
The current price is €91
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Room, 1 Queen Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Economy Room, 1 Queen Bed, Garden View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

Comfort Room, 1 Double Bed, Garden View

Comfort Room, 1 Double Bed, Garden View

8.6 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 1
  • 1 Queen Bed
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About the area

Map
Max-Johannsen-Brücke 1, Neumuenster, SH, 24537

What's nearby

  • Water Tower - 2 min drive - 1.6 km
  • Gerisch Sculpture Park - 4 min drive - 2.9 km
  • Neumuenster Zoo - 4 min drive - 2.0 km
  • Town Hall - 5 min drive - 3.2 km
  • Designer Outlet Neumünster - 10 min drive - 7.0 km

Getting around

  • Neumünster Stadtwald Station - 18 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Phönix - ‬16 min walk
  • ‪ASIA STAR - ‬3 min drive
  • ‪Döner Quelle - ‬2 min drive
  • ‪Grümmis Burgerbox - ‬18 min walk

About this property

Best Western Hotel Prisma

Hotel near a train station
At Best Western Hotel Prisma, you can look forward to free full breakfast, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Restaurant campinos, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Bike hire, self-parking (surcharge) and an electric car charging station
  • A front desk safe, smoke-free property and a computer station
  • A 24-hour front desk, multilingual staff and tour/ticket information
Room features
All 93 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Eco-friendly cleaning products, electric kettles and housekeeping

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The price is €139
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (EUR 4 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant campinos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,114 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1993
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night.
Cots (infant beds) are available for EUR 16.00 per night

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: EUR 4 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Crib (infant bed) fee: EUR 16.00 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hotel Prisma
Best Western Hotel Prisma Neumuenster
Best Western Prisma
Best Western Prisma Neumuenster
Best Prisma Neumuenster
Best Western Hotel Prisma Hotel
Best Western Hotel Prisma Neumuenster
Best Western Hotel Prisma Hotel Neumuenster

Frequently asked questions

Is Best Western Hotel Prisma pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per night.

How much does it cost to stay at Best Western Hotel Prisma?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Prisma on 23 Nov 2025 start from €91.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Hotel Prisma?

Self-parking is available for EUR 4 per day.

What time is check-in at Best Western Hotel Prisma?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Best Western Hotel Prisma?

Checkout is at 11 AM.

Where is Best Western Hotel Prisma located?

Situated in Neumuenster, this hotel is within 2 miles (3 km) of Water Tower, Town Hall and Neumuenster Zoo. Gerisch Sculpture Park is 1.8 mi (3 km) away. Neumünster Stadtwald Station is 18 minutes by foot and Neumünster Station is 20 minutes.

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Best Western Hotel Prisma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 1013 reviews
Rating 8 - Good. 506 out of 1013 reviews
Rating 6 - Okay. 126 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 11 out of 1013 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff , good breakfast, nice and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and spacious hotel, with great food
Stayed 2 nights in Aug 2022

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for one night to visit Bad Segeberg Festspiele. Place is rather far away. Otherwise good hotel.
Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
The room was very hot so we had to open the windows and some of the other guests was having a party just outside our room. Having drinks at the bar took forever. We had to wait 15 min for 4 drinks
Stayed 1 night in Jun 2023

10/10 Excellent

Leif Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitt favoritthotell i Neumünster! Super service, meget bra restaurant og nydelig frokost. Alltid rent og pent på rommene. Parkeringsplass rett utenfor hotellet.
Stayed 1 night in Jul 2025

6/10 Okay

Andreas Rasmussen L

Liked: Cleanliness, property conditions & facilities

Fint nok hotel kunne lige bruge Gordon Ramsey

Det var et fint nok hotel og dejligt stort værelse. (Lidt vejstøj og mange udrykninger) Hvis jeg var manager ville jeg dog lige stramme op. Lidt mere frugt til morgenbuffet...gøre sådan at man ikke skal vente en time på maden i restauranten. Lidt mere service minded. Man siger ikke til en kunde der spørger om hjælp til offentlig transport.."Bare tag din egen bil det er nemmere". Men ellers var det sødt personale og et fint hotel og vi kan godt finde på at komme tilbage
Stayed 3 nights in Jul 2025

4/10 Poor

Torben

Badeværelset var ikke i orden
Stayed 1 night in Jul 2025

6/10 Okay

MARJA

Liked: Cleanliness, staff & service

Perushotelli

Ilmastoinnin puute oli kuumaasa ilmanalassa kammottavaa.
Stayed 5 nights in Jul 2025

8/10 Good

jcl

Liked: Amenities
Fijn, wel laws AI van de weg en warm
Stayed 1 night in Jul 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Værelse og mad var super. Mega hårde senge og hunde der gøede i flere af værelserne
Stayed 1 night in Jul 2025

6/10 Okay

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking onéreux indépendant de l hôtel
Stayed 1 night in Jul 2025

4/10 Poor

Bo

Disliked: Cleanliness, staff & service

For dyrt ift. den standard vi så.

Bookede via app, fik kun 1 mulighed, business værelset. Det var så den slidte udgave vi fik. Der er ingen billeder af dette værelse på appen, dér får man den pæne udgave! Ikke den pris værd. Dør til toilettet kunne ikke lukkes, der var nusset, støvet, og vi fandt affald på gulvet. Det var en ret dyr overnatning, hvor man forventede lidt mere end man reelt fik, øv! Om ikke andet, kunne man måske have puttet et lille køleskab ind i, hvilket de fleste andre hoteller har. Best western er ellers en udmærket kæde, men hér er der meget at tilbage at ønske sig ift. standard.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmer Aufenthalt – wir kommen gerne wieder! Wir haben uns im Hotel rundum wohlgefühlt. Das Frühstück war ein absoluter Traum – vielfältig, frisch und liebevoll angerichtet. Als unser Fernseher einmal nicht funktionierte, wurde uns sofort und freundlich geholfen. Das Zimmer wurde täglich gereinigt, was wir sehr geschätzt haben. Zwar ist das Hotel an einigen Stellen etwas renovierungsbedürftig, das hat unseren Aufenthalt aber nicht wesentlich beeinträchtigt. Ein kleiner Minuspunkt: Früh morgens (gegen 6 Uhr) war es durch eine Gruppe Radfahrer recht laut – dafür kann das Hotel aber nichts. Insgesamt ein toller Aufenthalt mit sehr gutem Service. Wir würden definitiv wiederkommen!
Stayed 3 nights in Jul 2025

8/10 Good

Asger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop before reaching Denmark

Very nice hotel for us on the way to Denmark. We had our dog with us, which was no problem. Good food in their restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Nanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig oplevelse

Godt værelse, dejligt stlle, god morgenmad
Stayed 1 night in Jul 2025

8/10 Good

Jannie

Liked: Cleanliness, amenities, property conditions & facilities
Het restaurant voelde ‘s avonds een beetje als Fawlty towers .. verwisselde gerechten.. lang wachten..te weinig bediening voor het aantal gasten misschien ? Kwaliteit van Heteren was wel goed . Ontbijt ook prima, veel keuze maar ook hier net wat weinig bediening, traag aanvullen( maar alles kwam uiteindelijk wel goed!)
Originele manier van serveren, maar wel erg lekker..we misten wel iets van groente of sla..in het gele zakje zat plakje citroen ..
Stayed 1 night in Jul 2025

6/10 Okay

monica lilja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for en natt på veien, men heller ikke mer.

En overnatting her på vei gjennom Tyskland. Vi hadde booket to rom, men kom frem og de hadde kun et avholdt til oss. Feil i bookingsystemet. Vi fikk omsider et nytt rom og et litt eldre og mer slitent rom. Rent og helt ok standard. Litt trasig beliggenhet om man ønsker å gå et sted for å spise noe el. Ikke verdt pengene egentlig
Stayed 1 night in Jul 2025

8/10 Good

Anne Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hadde en overnatting på vei fra Frankrike til Norge. Gode senger, god dusj, enkelt å finne frem. Tipp topp tommel opp for vårt bruk.
Stayed 1 night in Jul 2025

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra kan bli bättre

Vi är mycket nöjda med vår vistelse på Hotel Prisma som mötte vår förväntningar utom på en punkt: organisationen på frukosten.
Stayed 6 nights in Jul 2025

6/10 Okay

John

Disliked: Cleanliness

Ret ok - men dårlig rengøring

Udmærket hotel Men ingen rengøring / håndklædeskift Under opholdet Spurgte ved udtjekning - svar Du skal sætte skiltet ud hvis du ønsker rengøring - ligner en spareøvelse for blev ikke oplyst ved indtjekning Det er jo den omvendte verden her
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra reseövernattningsboende

Väldig bra säng och rum. Bra mat med många olika rätter. Restaurangen kändes lite liten eftersom det var mycket folk. Men servicen var bra! Parkeringen kostar 4 €. Lite trångt på frukosten men hyggligt utbud.
Stayed 1 night in Jul 2025

10/10 Excellent

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pænt, velholdt hotel med en meget indbydende forhal. Imødekommende personale, dejligt med restaurant og bar på hotellet. Flotte værelser af at være i kategori "budget"
Stayed 1 night in Jul 2025

4/10 Poor

Jesper

Disliked: Staff & service, property conditions & facilities

Låg standard på högre standard rum

Baren stängde tidigare än sagt vid ankomst. Kuddar var det enklaste i polyester. Lakanen vältvättade och sträva.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesper

Liked: Staff & service
I forbindelse med en katteudstilling boede vi på hotellet i 3 dage. Fremragende personale, super morgenmad med glimrende variationer. Lidt dyr opladning muligt for elbil, fin parkering og ikke mindst let ind og udcheckning.
Stayed 2 nights in Jun 2025

8/10 Good

karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
måske var det en god ide at man starter med morgen maden kl 7,00 morgen vi kunne det svære ikke nå at få morgen maden inden vi skulle afsted på vores udstilling
Stayed 1 night in Jun 2025