Neuville-sur-Ain Holidays

Pros: prime location, great staff. Quiet room, perfect breakfast. Cons: old mattress with pits and uneven surface. Couldn't close windows due to old latches. Bathtub/shower is too tiny to comfortably take a shower. Drain is clogged. Difficult to wash without water flowing all around.

Excellent location. Excellent value for money. The best 2 bartenders in the world (shoutout to George and Freddie for the exceptional service and sharing yoir drink making artistry!). Nice to be able to book a private 30 min hot tub (would be great if it was a touch hotter and a little less bubbly!) the themed dinner nights were excellent and the food very good. We opted for the half board which was excellent value (even considering we opted for one night out at Les Coursives in Meribel village which was the best French food I’ve ever tasted!). Suggest a kettle in the dining room for those of us who like scalding hot tea :) The rooms were big and the beds comfy. Our room had carpet which I personally hate. The lounge was kitschy and cool and had just the right feel before and apres ski. Loved the combo of old charm and low tech with all you need for a delightful stay and this quirky spot. Would definitely come back.

Room service breakfast expensive (28E) but very complete and perfectly on time. Staff was always friendly and attentive. Location conveniently central. Eating in area was largely fast-food of low quality. Bicycles and trotinettes made walking frequently unnerving.

Booked to be on the route of stage 20 of Tour de France but due to landslide route changed. Hotel however was ok even though we didn't expect to have to clean our room at the end or pay 45 euros. As it was we were rarely there, too busy doing Galibier and the Telegraphe cols. Clearly this is not a hotel but designed for other clientele. If you wanted self catering the facilities in the room were excellent. Staff very friendly and helpful. There is a pool although we didn't see it. You can order bread for the next day and there are plenty of restaurants less than 1 km away. There is also a good Carrefour. It served its purpose for us. Only complaint was about the details provided by Expedia in that no detailed description of where the chalets were was provided and when you arrive at 7.45 in Valloire and reception closes at 8 there is an element of panic.Advise you to send for a brochure from the Chalet and there is an excellent description in it of how to find it+