New Albany Hotels

"Great experience!"

"There were bagels, waffles, muffins, apples, cereal and instant flavored oatmeal packets. I read others reviews about how good it was. So my expectations were higher. I was hoping for some yogurt or sausage and eggs but no luck. The lady behind the counter was not all that enthused about being there or helping. The guy putting out food was nice though. "

" Breakfast was comparable and well stocked, parking was as well laid out. "

"All good"

"I had issues with very noisy people around me. First someone knocked on my door at 11pm above me. Then the room above me became very noisy and sounded like they were slamming items on the ground and stomping. I called the front desk around midnight the first time. Then I waited until around 120am and contacted the desk again to tell them it hadn’t stopped and the lady at the front desk took care of it by contacting the coach of the kids in the room above me and all was quiet from there. She was very nice and professional. "

"Great location. Parking nice. Breakfast was good w options. Room was clean and smelled clean. The entire hotel smelled nice with no weird hotel smells. "

"Nice clean room and parking. Safe. Quiet but there is a train in area. Not very close so whistle isn’t loud. TV is small with good selection of channels. Good grass area for dog."

"I had a major problem booking with Expedia."

"The pictures on the site did not match the condition of the room. I feel like they updated one room to take pictures of to put on the website; but didn't update/repair all of them. There was water damage on the ceiling and the carpeting was old and stained. It smelled very strongly of weed when we walked into the room; and the nice lady at the front desk let us use an air freshener to help with the smell. The smell was still there but less after we left the windows open, turned the ac on, and sprayed the room. The smoke detector had been disabled as well, apparently from the last guests to cover up their smoking. The bed was very uncomfortable as well. We both woke up with terrible back aches the next morning. "