Hersha Hospitality hotels in New England, United States of America

"Great experience ! So convenient for the convention center and mall! Customer Service was great at the hotel!"

"I never saw where breakfast was supposed to be served, the coffee in the room was terrible. I use Green Mountain at home but it tasted totally different, not sure why. Maid left an envelope for a tip but my room was never cleaned. Wastebaskets were emptied, but bed wasn't made, towels were not picked up or changed. I asked for ice at the front desk so I could ice a bad foot. It never came in the 2 hours I waited. Asked again when I got back after a cocktail party, finally arrived a 1/2 hour later. Room was clean when I arrived and bed was comfortable, but I'd give it an average rating "

"Clean room, albeit small. Very friendly and accommodating staff. The attached restaurant was very good. The location was perfect!"

"The property is clean and well maintained."

"The front desk staff was very friendly. He provided us a copy of greater New Haven tour guide book. Also he assigned us the 7th floor room with balcony - it provided wonderful views the next morning. All that was very helpful for us to settle into our soon to be new home in Woodbridge- about 5 miles from the hotel."

"Very unique property. Love the atmosphere. Great location"

"Staff was helpful and understanding while navigating some rough spots in our reservation."

"This is our second time staying at the harbor Inn. We love the convenience of the hotel as well as the rooms. The hotel is lacking in the in-room amenities, but that gets over shadowed by the overall great experience."

"Beautiful lobby and helpful staff. The room itself was small and a bit worn, though clean. Decent value for the price, but the lobby set my expectations high for the room which was a bit disappointing. Location is excellent."