New Lenox Hotels

"Beautiful "

"The room smelled like an old musty basement and signs of mold were throughout the entire room."

"The room was clean and functional. The staff was courteous and polite. The grounds could have used some cleaning, but it was quiet and safe."

"Parking was plentiful and most of the shops were about 15 to 20 minutes away "

"I love the country inns & suites. However, the room I got the main door was not hung straight so it was very difficult to open and close the door. The carpet was frayed by the doorway as well. The one vending machine was also out of water. The staff was very helpful though. No water in the vending machine... I was able to purchase some from the front desk for cheaper than the vending machine would have been. So that was good. Hotel was clean otherwise. Would stay again but would hope that those maintenance issues are rectified."

"Rooms were modern, clean and comfortable. The staff was amazing! The concierge host, Charles, was the best. So kind, helpful, genuine and friendly. "

"The breakfast was terrible $17 and the stuff wasn’t even full so you never even got a good amount of food. Our pillows smelled terrible. We had to spray stuff on them just to be able to sleep on them. The maid never came in the next day to clean. I would not recommend staying there all overpriced."

"Fff"

"Room was dirty, they didn’t have another room to give us, argued us down and told us to leave and we weren’t able to get a refund."