Willowbrook Hotel Guide - Romantic Hotels in Willowbrook, Chicago

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"I’ll start with the good. This hotel is in a very good location - an area with lots of great restaurants, bars, and nightlife. Staff members were very friendly. Complimentary late check out until 1 pm was nice. Onto the bad: this hotel is not sound proof. I was initially given a room on the 8th floor, and I kept hearing cars, music, and people speaking in the middle of the night and that really disrupted my sleep. I was also hearing guests speaking in the room next to me. Staff switched me to a quieter room on the 7th floor, but the room was so much smaller than the initial room I was given. The hotel also does not feel 4-star to me at all. Guests have to pay $5 per bag to leave their bags at the front desk. Other than the gym, there are no other amenities that 4-star hotels usually have. There is no fridge, no coffee machine, no kettle in the room. Towels smell like bleach."

"Great guest services, valet services was amazing I forgot the gentleman name he was awesome help…breakfast was a little cold but the flavor was amazing"

"Great location. Our view was facing Lake Michigan, and our room had a direct view of the fountain. The room was well appointed, but the AC unit was not working. The first night, we were sweating in bed watching TV and had to request two fans to get any relief. On a good note, the bell hop, Steve, was awesome! So helpful and kind."

"The customer service is fantastic. I love the atmosphere; it's friendly and upbeat. The food and drinks are amazing. Highly recommend."

"Good place to stay in Chicago"

"Location was great and they have additional restrooms downstairs. and also have laundry room, gym as well. It was great stay."

"Great place,staff and location we will be back again for the 3rd time"

"Amazon experience overall, room was clean, staff was very helpful, and everything was accessible near the property."